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LG webOS Smart TV Questions

Get support from other users by asking a question about LG webOS Smart TV functionality, how to, and general TV support.


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  1. Stuck on press ok

    Asked by Maggie,

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2,860 questions in this forum

  1. screen share

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  4. loading user agreements

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  6. Hotstar

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  8. Not accepting WIFI password

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  9. H-PLL PAL/NTSC in Service Menu.

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  10. LG WebOS wont update past 3.60

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  11. chrome update

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  12. 55ub850t no hotstar

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  13. loading user agreements

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  14. Computer Content

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  15. LG store

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  19. [email protected]

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  21. Mkv files

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  22. updates are they regional

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  24. pdf file view in smart tv

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  26. Update to 3.5

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  27. Remember WiFi settings

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  28. Abouth the magic remote

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  29. Black screen

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  • Latest Posts

    • Looking online this number is for a TV not a satellite. The built in freesat  tuner on my LG SM8600PLA does not have a favourite programme button on the magic remote picture quality not as good as Sky through Sky plus HD box.
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    • Hi I've just moved over to LG from Samsung and purchased 2 * OLED65G46LS TV's. Both have a wired ethernet connections directly to a 500mb/ps fibre Internet connection.  However I have the same problem only with the sky news app....in that it continually times out. I've contacted LG - waiting for a response.
    • My lg to just updated and now I cant access kids YouTube it’s like it’s been removed. This is for my kids. Why is this happened? What’s going on with the LG TVs?
    • Designed as an All-In-One Gaming Platform, LG’s Gaming Portal Offers Effortless Discovery and Customized Access to AAA, Casual, Family and Social Games on webOS SEOUL, Feb. 21, 2025 — LG Electronics (LG) is bringing its Gaming Portal to a wide range of screens and platforms in 2025. Currently available on LG Smart TVs running webOS 23 and above in 19 markets,1 the service will extend to additional markets, platforms and devices – including LG Smart Monitors and StanbyME lifestyle screens – by the second quarter of the year. This expansion aims to enhance the overall game streaming experience by providing seamless access to popular and new titles. The Gaming Portal serves as a central hub for gameplay options, offering an effortless way to discover new titles and enjoy the ones gamers already love. Through partnerships with leading cloud gaming services like NVIDIA GeForce NOW, Amazon Luna, Boosteroid, Blacknut and soon Xbox Cloud, along with many native webOS app games, LG delivers a wide variety of games across different genres. Designed for seamless access through the Home Screen, the Gaming Portal’s simple interface provides an intuitive way to browse and enjoy games without the need for external consoles or devices. Users can navigate a curated app list that includes cloud gaming apps, webOS app games playable with the remote control, recently played titles, the top 10 trending games, editor’s picks and other personalized user-friendly gaming options. Players can quickly find their preferred gaming experience by selecting either “Play with Remote Control” or “Play with Game Pad” from the left-side menu, eliminating the need to search through individual games. For a personalized experience, My Page acts as a central hub for tracking achievements, earning badges and more.2 Gamers can see a comprehensive summary of their progress, points, levels and tier upgrades based on their activity within the Gaming Portal, enriching their overall gaming journey. The My Games menu of My Page also allows users to create a personalized game list tailored to their interests, so they don’t miss out on their most anticipated titles. Enhancing the gaming experience further for PC or console games, LG TVs support 4K at 120Hz variable refresh rate (VRR) for fluid, tear-free gameplay and boast NVIDIA G-SYNC® Compatible and AMD FreeSync Premium certification. What’s more, taking its reputation as the ultimate choice for gamers, the latest LG OLED evo TVs, boast the industry’s first 4K 165Hz3 VRR and are the first to receive ClearMR 10000 certification by VESA, for a flawless motion during fast-paced action. LG is committed to bringing an elevated gaming experience to its screens powered by webOS, delivering an array of content and services and an intuitive interface for more versatile gameplay. To learn more about LG’s ongoing journey to enhance the user experience with its Gaming Portal, visit link hidden, please login to view. # # # 1 Available in Austria, Belgium, Brazil, Canada, Chile, Denmark, France, Germany, Italy, Ireland, Mexico, Netherlands, Poland, Spain, Sweden, Switzerland, Turkiye, UK and USA. 2 Achievements on My Page do not integrate individual achievements on other cloud gaming platforms. 3 4K 165Hz VRR is available on the latest 55/65/77/83-inch G-series models.
    • Company Introduces SKS Brand Refresh, Showcases Superb New Built-in Kitchen Solutions at Premier Industry Event SEOUL, Feb. 20, 2025 — LG Electronics (LG) announces the rebranding of its SIGNATURE KITCHEN SUITE to SKS at the 2025 Kitchen and Bath Industry Show (KBIS) in Las Vegas, Nevada, U.S.A., from February 25-27. Originally launched in 2016, the SIGNATURE KITCHEN SUITE brand now enters a new era with a refreshed identity and a new lineup of cutting-edge kitchen appliances under the SKS name. The transformation reflects the brand’s refined aesthetic, modern positioning and steadfast commitment to sophisticated design and advanced innovation. The new “SKS” is designed to resonate more strongly with customers worldwide while maintaining the brand’s essence. This rebranding underscores SKS’s leadership in the luxury built-in appliances. Despite global market challenges, SKS is poised to solidify its leadership by leveraging cutting-edge Core Technology, AI-driven convenience and sophisticated design. This strategy positions the brand as a key player in the growing built-in appliance market, reinforcing its position as a premier household appliance leader. Following KBIS 2025, LG will roll out a comprehensive brand renewal across all customer touchpoints, including retail stores and showrooms, and will expand its U.S. presence with a third showroom. At KBIS 2025, LG is showcasing a range of innovative SKS appliances designed to enhance luxury kitchen aesthetics and functionality. Leading the lineup is the new 36-inch Cook-zone-free Induction Pro Range, featuring the industry’s first free-zone cooking surface range, allowing users to place cookware anywhere on the cooktop. This range also includes an advanced convection system for fast and even cooking, steam technology to preserve meal quality, a built-in camera for real-time monitoring and LG’s Gourmet AI for intelligent and precise heating control. Complementing the Pro Range, SKS’s new dishwasher offers a flawlessly flush fit with standard-depth cabinetry. Aligning perfectly with the front edge of the counter, the dishwasher helps customers maintain the clean, uninterrupted lines of their custom-designed kitchen. In addition, LG is introducing the groundbreaking SKS Island System, a highly-evolved kitchen island concept integrating LG’s cutting-edge cooking and ventilation technologies. This system features a hidden induction cooktop that blends with the countertop’s woodgrain finish when not in use, and a downdraft ventilation system with SKS’s proprietary air curtain technology for effective smoke and steam removal. Customizable built-in storage spaces around the ventilation system exemplify SKS’s commitment to personalized luxury. “The new SKS represents the natural and ongoing evolution of our ultra-premium kitchen brand, celebrating a decade of excellence,” said Lyu Jae-cheol, president of the LG Home Appliance Solution Company. “By embracing our True to Food philosophy, SKS will continue to deliver differentiated kitchen solutions that enhance the customer experience and strengthen LG’s leadership in the high-end built-in market.” Visitors to LG’s booth (West Hall #2417, Las Vegas Convention Center) at KBIS 2025 can experience firsthand the superior style and functionality of the latest LG premium kitchen innovations. For more information on SKS, visit link hidden, please login to view. # # #
    • The replacement remote for our lg tv (65uq7070zue) stopped working yesterday while i have kids home on winter break. I ordered a voice magic but even though i checked the specs several times and made sure the model number was specifically mentioned it won't pair and lg says it's the wrong remote. I stupidly reset the tv during this not thinking that it would totally unpair the tv from my phone remote app and it's now stuck on press the wheel/ok screen. I've ordered a lg brand remote but it'll be a couple days and it was supposed to be our movie day. Is there any way to switch the hdmi with it stuck on this screen so we can use the fire stick or playstation? Two universal remotes, one specific to lg tvs, have failed to accomplish anything as well.
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