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I have 49SJ810 TV. There is a "My Channels" option to add your favourite live TV channels which is very useful as it is much quicker than going through the guide menu if you only watch a few channels regularly. I have successfully set up my favourite channels under the "My Channels" card multiple times, but "randomly" something happens that makes them all disappear from the "My channels" card. Furthermore, when this happens I don't even have the "add" option to add these back unless I switch the TV off and then on. Have any other members experienced this? I suspect it is a software bug but my searcher this hasn't been fruitful. I contacted LG customer support who took me through the setup menu options to turn off the "programme List Update" feature, but that hasn't fixed it. Help!!!

I have two LGWebOSTV's and have had no trouble with them after more than 1 year and a couple of firmware updates. Both are decently configured with smart apps. I began having this issue however after I added a new WiFi AP to me LAN and set up my LivingRM LGTV to access the AP as a secondary connection capability. Then I started seeing this issue with the "Restarting APP to Free Up Memory" over and over again. After reviewing the settings and restarting the TV several times the problem persisted. I then went back to the network settings and realized that BOT the Wired AND WiFI Connections were enabled, therefore, in MY Mind, there were TWO (2) instances of the LGWebOSTV running simultaneously and competing for the Memory available to run their tasks. I disabled the WiFi Connection and the "Out of Memory" issue went away!!

Hello inbloomwithyou, I had the same issue with my LG UJ6300. I took some advice I read on this site and I reset my tv from factory settings and went in and turned off the Quick Start. Sertings/General/Quick Start (toggle to off). I haven’t had a problem with this since. Also important to note that when i used my cable remote to turn off the tv it doesn’t actually turn the tv off. I find when I turn the tv off using it’s remote it clears the cache. Hope this helps.

Best solution I have found. Download a screen share app / Tv cast when you sync your phone to Tv and play a movie or tv show via the Tv share app on Tv it dose not crash. Works 100%

I was aware of the information you provided. I am no longer a DirecTV subscriber. I cancelled my service mainly due to this issue, but the monthly savings was a big factor as well. Since the bulk of the programming we watch are from the major networks (CBS, NBC, ABC and FOX),I invested in a couple of HD HomeRun Connect Quad tuners and a lifetime Plex Pass and 2 nVidia Shield TV boxes. We also have a Netflix subscription, and frankly, there is so much content, on demand, recorded on Plex DVR and Plex Live that we really don't miss DirecTV at all.

Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly. I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confir the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content. This must stop!