Hi Dianne,
Just checked the Spotify forum and there are complaints from March 2017 about the failure of the app to be updated, so someone isn't getting the lead out and sorting things. Bad Spotify.
its a shame: LG PLEASE DO SUPPORT HTML 5.0 for SPOTIFY, its aweful not to have this app,...as Spotify siad when they turned down the app: "......your webbroser will support the spotify wb app" - which DOES NOT work, is not true. PLEASE put a proper web browser on smart TVs, or i get rid of this stuff in short time!