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Showing content with the highest reputation on 02/21/2018 in all areas

  1. Hi sphinxrb, I agree that LG should be doing a lot more to get content providers on-board, even if LG developed the apps and the providers paid them to do it. At least if that sort of set up was in place when LG updated webOS they would (in theory) know what to update in the apps themselves. On the Adobe Flash front however I am sorry but it is such a prehistoric piece of software that is hugely complicated to programme for and is riddled with bugs. HTML5 has usurped Flash's position in the market place, it is just that people are wedded to it and cannot seem to move on to a product that is less problematic, is simpler to produce content for and has less overheads both on the front and backends.
    1 point
  2. That’s just the software version that their TV is on, not the webOS version. To view the webOS version you click the TV Information button that sits right below the check for updates button.
    1 point
  3. Just got off the phone to lg support. I was told the web browser shuts down when attempting to stream video ON PURPOSE! Furthermore, once you stream anything from the internet, the cache fills up, does not clear, and prevents the installed apps from functioning properly. I was told that the OS is a web browser NOT a web streaming service and if they allow customers access to stream video they will be in breach of their contractual agreement to the companies who have apps on the TV. This clearly doesn't happen on tablets or phones, so their logic for creating a sub par product is utter bollocks. I specifically asked the salesman if I could stream video from the internet and was told absolutely yes. When I pointed this out to Lg customer service they re-iterated that a web browser does not confer the ability to stream video. This is misleading the customer, and effectively censoring and filtering internet content. This must stop!
    1 point
  4. I went out on boxing day pick up a new TV in the sales and ended up with an LG 43UJ634V from Currys that was knocked down to £349. The image on the screen is impressive and I love watching 4k content using the built in YouTube App. Unfortunately I keep getting the error "this app will restart to free up more memory" , mostly when using the YouTube app but sometimes using Netflix and other times simply when browsing the menus. I've deleted pretty much every other app aside from Netflix, YouTube, Iplayer and 4od but still the problem keeps cropping up. I'm considering returning the TV over this issue if I can't find a solution, it pretty much defeats the purpose of a "smart" TV if I can't even use the supplied apps without them crashing. I made sure that other apps are closed from the "recent" screen and that the firmware has been updated to the latest version, is there anything else I can try?
    0 points
  5. If you want the whole story, read this: https://www.avforums.com/threads/lg-43uj630v-audio-output-delay-gets-worse-the-longer-tv-is-on-arc-digital-optical.2138124/ Otherwise, here's the relatively short and sweet version: I bought an LG 43UJ630V and a Samsung HW-K450 2 weeks ago. When connected to the soundbar (either digital optical or HDMI ARC), they are in sync. When left on for around 2 hours though, I'll start noticing the lips are not correctly syncing up with the words. By the 3-4 hour mark being left on, it's atrocious. I expect to have to have to set the av sync initially, but changing it every hour as it slowly drifts out of sync - this is clearly a technical fault. When I plug the soundbar directly into my Sky box (set-top box) there are no issues of drifting audio sync. Changing settings, updating firmware, using different wires, nothing makes a jot of difference unfortunately. I determined the problem was with the processing of the digital output audio signal in the TV's internals. I returned my TV for a replacement, and bought a new sound bar to go with it - an LG SH4D 2.1 - figuring that the samsung soundbar may have been incompatible. Yesterday I set it all up, but found after 3-4 hours of being left on, the audio was wildly out of sync again. https://youtu.be/hmH5jsu20AQ In this example I set the audio so it would output via digital output and internal speakers. The latency between the 2 is so bad you can't even call it echo. This demonstrates how badly out of sync the soundbar output gets compared to the internal speaker. Remember - this is my second 43UJ630V and a different soundbar, and yet the problem returned in exactly the same way. After recording that video I tried connecting my Samsung soundbar instead and it was exactly the same. There is clearly a fault with this model or the entire UJ630V range. I hope it can be fixed in a firmware update. Ignoring momentarily the fault, and the countless hours and stress this has caused - I rather like this model. I'd prefer to fix it instead of sending it back for a refund. I don't understand why I cannot find anyone else reporting the same problems. When I spoke to LG a week ago describing the problem, they told me a fault like this hadn't been reported before... But I've proven beyond a doubt that the problem is there, and probably afflicts a great number of people. I've emailed LG but I'm sure they'll just fob me off again. I plan to give them a ring later, but again, I'm not sure what good this will do. I've diagnosed the problem, and I cannot be the only one experiencing this problem. It is probably addressable in a firmware update if I can bring it LG's attention. Any help or suggestions would be appreciated.
    0 points
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