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‘Proof’ that the app is in the content store at least at my OLED 55E9 PLA.

@poehoes At my TV you could not miss it, was right top left as newest app when I opened the content store. So don’t know. What TV model do you have, maybe only newest TVs supported? I own an OLED 55 E9 PLA, so a 2019 model. On the Dutch forum Got,Tweakers.net it is stated by someone only WebOS 3.0 from 2016 or newer are supported by now. https://gathering.tweakers.net/forum/view_message/59981142

LG is aware that some users experienced difficulty accessing the LG Content Store between 12/30/2015 and 1/4/2016. After researching this, it was noticed that this issue appeared to be occurring on units utilizing Comcast as the ISP. All access issues have been resolved at this time. If you continue to experience difficulties accessing the Smart World/LG Content Store, we are here to help. For additional assistance, please contact us at 1-800-243-0000. We’ll be happy to help you with resolving this issue.

LG is aware that some users experienced difficulty accessing the LG Content Store between 12/30/2015 and 1/4/2016. After researching this, it was noticed that this issue appeared to be occurring on units utilizing Comcast as the ISP. All access issues have been resolved at this time. If you continue to experience difficulties accessing the Smart World/LG Content Store, we are here to help. For additional assistance, please contact us at 1-800-243-0000. We’ll be happy to help you with resolving this issue.