There’s no way that can happen as we are not owned or operated by LG. We are a user to user support forum for LG webOS and other webOS devices. If you are looking for official LG support, please contact them directly.
Pick up your magic remote. Shake it until you get a pointer on the tv screen. Press the little scroll wheel button down. This should display the input source in the upper left corner such as "HDMI1". Then motion with the remote until the pointer is over that "HDMI1" and press the little scroll wheel again. That should show the information about that source.