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I just checked CBS All Access Help Center. According to the help center, "Which LG TV models are supported by CBS All Access? The answer posted is, "We support LG smart TVs running Web OS 4.0 and higher on 2018 to current models." I have a LG OLED55BPUS TV (2018 model using WebOS version 4.1.4-5xxx) . Unfortunately, I am getting the same error message, "update your web browser". Yes, I am able to watch Star Trek Picard using my laptop connected to the TV via an HDMI cable as suggested. But that defeats the purpose of owning a high end OLED smart TV. So far, the discussion above is circular with customers complaining about not being able to watch streaming video from various website and LG saying there's nothing wrong their WebOS. Being that there are a number of website not supporting the current LG WebOS browser, I would suggest that perhaps LG should look into the problem instead of saying to your customers, "too bad - so sad, there is nothing wrong with our WebOS browser. What do you think LG?