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I have tried to pursue this about as far as I think I could through the support channels. In the end I got a call back from a reasonable support agent, but I fear that in the end they are all fairly clueless. They had me take a photo of the screen first to demonstrate that there was no setting to turn off the screensaver, which they believed existed. So it looks like this was a setting, but has since been removed or doesn't get included on some models. In the end, the problem is still here and we're no step closer to a solution, but I was assured my feedback would be passed on to the development team. Some things I suggested if disabling the screensaver is too hard for them: Allow us to configure the duration of the screensaver so it at least doesn't kick in after 2 minutes, but perhaps after 15 or 30 minutes only which would make it much less obnoxious. Allow apps to override this so apps like Spotify can disable it Show a warning that you disable the screensaver at your own risk of screen burn in but allow us to do it anyway Allow us to disable it temporarily, e.g. for 24 hours, so we can use apps like Spotify or someone mentioned karaoke, without the screensaver kicking in, but for it to re-enable again after a day to continue "protecting" us from ourselves. So many options to address this and make it less obnoxious, but unfortunately I don't think there's a way to get directly in touch with the development team to pass them such kind of feedback, so one can only hope they read forums like this. I have gotten used to not being able to use the TV the way I want to now, and found some hacks to bypass the issue. For example, the screensaver doesn't kick in when you have media through HDMI coming in, so you can just use Spotify on a Chromecast unit instead. But if this problem doesn't go away at some stage, my next tv will definitely not be LG.

I also have this problem. It's specifically when watching the Freeview IP TV channels in the UK. These are internet streams accessible via Freeview channels in the 200 range. Its very annoying as the TV must think that there's nothing happening on screen, when in reality I'm watching a normal programme that happens to be coming from the internet. Oddly, internet streams using apps such as iPlayer and YouTube do not trigger the screen saver. As there's no way to configure this in settings I'm assuming it's a bug. Is it worth contacting LG Support or are they as clueless as all the other manufacturers' support departments?

Where can I go to suggest that this screensaver be set up as a default, but can be disabled. Karaoke is impossible with this!

I have had this happen twice in the last 18 months on my 55" oled. Screensaver kicks in right in the middle of a show on my cable box. There is no reason for it to do so. I have found that in my case (don't know if this will be true for others) that it is a problem with the HDMI connection. Somehow the tv does not recognize the HDMI connection anymore. All the other HDMI connections work properly. I have been able to fix it by unplugging the bad HDMI and switching it to another HDMI. I leave the bad HDMI port unplugged overnight and the next day I restore the connection and the problem goes away. To verify that this is the problem go to the screen where you name the all the connections and choose the bad HDMI: the tv will not switch to that connection. It will switch to all of the other HDMI connections without any problem.

I dont think you know what you are talking about? 😉joke. Anyway i still find it very annoying as the screensaver comes on when not wanted. The option would be nice as there are many apps that need to screen visible but goes into screensaver mode. Turn it back on when you need it would be ideal.