Leaderboard

I called LG today. The tech had me change the location in settings to Canada, restart, and then back to US. That did not help. Then he was going to have me do a factory reset (which I already had done twice before the call), and so I asked him what he would have me do next if the factory reset did not work. He said he didn't know, upon which I asked him to please check if others were reporting this issue (it did not help that he never heard of SlingTV). After about 5 minutes on hold, he came back and said other customers have complained about this issue and factory reset (which includes signing out of SlingTV) did not help either. The technician said they will elevate the problem to the LG software engineers to work this out with SlingTV. Bottomline: LG tech support was not able to resolve the issue for me. Hopefully a future update will resolve the problem.

Signing out of Sling, or deleting the Sling app will allow you to go to the Home Screen like normal but as soon as you sign back-in to Sling, or relaunch the app, the loop starts again. So, it is only a temporary fix. If you launch Netflix from your remote keypad then go to the Home button, that seems to work too - until you relaunch Sling. I think this issue started after the last Sling update.

Do you mean log your credentials out of the slingtv app? Did this fix the looping and were you able to sign back in and get everything working normally?

I had to sign out of slingtv and then exit the app to get out of this loop. Was extremely frustrating

FYI This OP is stating the issue started after updating his sling app. He has 3 LGs and did not update one of them which is still functioning correctly. So the issue appears to slings latest update to their app.

Im sure its a just a software bug somewhere that may get corrected with future patches... Personally I would not return a TV for this sort of thing.....grass is always greener.

I am having the same issue. I have tried re-installing slingtv without luck. If you open another service such as Disney or Amazon prime and then go Home\Dashboard then it will stay there. But if you go to sling then Home then sling will reopen automatically. Huge pain. I am considering doing a factory reset but trying to avoid it as it may not even work.