George Hofmeister

Sadly NetCast is not generally support any more and if I recall correctly there was an app but it had some stability issues as it was not regularly updated, if your TV still works well as just that I would suggest a ROKU as being your best avenue to getting Prime Video.

Wireless or Bluetooth?

Hi Nick Yes, to the latter, because you already seem to have understood my point. However in an attempt to be helpful I have done some investigation and found an LG YouTube video that shows how to set up a TV that will not be used for live TV services, the link below should start at the point with the relevant setting: https://youtu.be/R4Jh5VBLBSk?t=111 Hopefully this will be of more use than people whining about features they did not think to ask about before they purchased a product. Oh see what I did there!

Yes I am sure that the website does work on your phone and computer (as it does on my own devices), but those are not running webOS. Just because something works on one browser does not mean it will work in another. Did you ask MotoGP if they had tested their browser in webOS or if they just tested it on mobile & desktop platforms? Websites have to be written to be compatible with the browser trying to serve the page, for instance Internet Explorer would need several different pieces of coding to be viewable in all the different releases. As I have written else where in this thread the webOS browser probably does not recognise the JavaScript being uses to display the video, and it should be relatively easy for MotoGP to engineer their site firstly to recognise the webOS browser and secondly to serve it with a version of JavaScript that it can understand and display. http://webostv.developer.lge.com/discover/discover-webos-tv/ It is easier for a website to write a site to serve the correct JavaScript to a web browser than for a browser manufacture to cater for every esoteric piece of coding language out there. It should not be difficult as webOS's browser is based around WebKit as used by Safari, Opera, Chrome and even now Microsoft's upcoming releases of Edge. Most websites are not catering to webOS or even Smart TVs in general as they still make up a very small percentage of devices browsing the web, all sites need to be told to look for specific browser ID strings: https://developers.whatismybrowser.com/useragents/explore/operating_system_name/webos/

Well if they are webOS apps and have been written to run in a portable format then yes.

Please get in contact with the MotoGP site, if they do not know there is a problem they will not know to fix it.

Hi Maureen, Not the best thing that you had to do a reset but at least things are back up and running as they should be.

Hi Maureen, Try this: Restart your smart TV Unplug your TV from power for at least 1 minute. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it. If you cannot access the power button or your TV does not have one, leave your TV unplugged for at least 3 minutes. Plug your TV back in. Turn your TV on. Try Netflix again. From Netflix: https://help.netflix.com/en/node/51955

Model of TV, firmware version etcera etcetra etcetra...

Sounds like it needs to back to the same service centre that 'repaired' it.

Please take a minute to look over the many, many, many other threads on the subject: https://www.lgwebos.com/search/?q=zee5 https://www.lgwebos.com/search/?q=hotstar

Hi Vitalijs, Unfortunately it is not going to be possible to install another OS on the TV, and I would not count on an early version of the firmware working any better. Sadly pretty all Smart TVs that are not Android based come with their issues (just browse a Samsung TV forum). I would suggest contacting the MotoGP site and explain the issue, it may just take a simple piece of coding to rectify the issue.

Hi Arindam, This is a User-to-User forum so unfortunately no one here is going to be able to fulfil your request. However, I would suggest you look at the following links: https://www.lgwebos.com/topic/2550-lg-has-a-feedback-and-suggestions-form/ https://www.hoichoi.tv/contact-hoichoi The best way to get a new app is to approach both parties involved (in this case LG & Hoichoi) and ask them about the possibilities of webOS support, while letting them know you are a member of this forum and that you will be posting any feedback you receive so other members can see those reponses.

It will depend on your region and whether your TV matches the region as well.

I would hazard a guess that the webOS browser does not recognise the JavaScript used in the webpage, or the JavaScript in the webpage does not recognise the webOS browser.

You might want to start here: https://www.lg.com/global/business/information-display/business-resources/software-download https://www.lg.com/global/business/information-display/software/lg-supersign-software https://www.youtube.com/results?search_query=lg+webos+signage

Hi Steven, The webOS browser supports DRM via Webvine & ReadyPlay so I am afraid it is down to Kanopy to sort the problem by updating their site to work with the webOS browser. http://webostv.developer.lge.com/develop/app-developer-guide/playing-drm-content/ http://webostv.developer.lge.com/discover/specifications/supported-media-formats/ If you contact Kanopy let the forum know if you get any feedback please.

Hi Ken, Does the TV still work if you remove the USB drive?

Sorry to hear the app is not living up to expectations, the best thing to do would be to use Hotstar's contact page to let them know of the deficiencies and ask them when they are planning on pushing out an updated version.

Well if you are in the US according to the articles I have read apparently you have not be able to purchase a LG TV with 3D since 2017. Whether this applies to other markets I could not say. https://www.lifewire.com/why-3d-tv-died-4126776 https://www.businessinsider.com/3d-tv-is-dead-2017-1?r=US&IR=T https://www.cnet.com/news/shambling-corpse-of-3d-tv-finally-falls-down-dead/

Hi, Thanks for the information, sadly I cannot be of any help as I am in the UK and we do not get any flavour of HBO unless it is on SKY TV. Hopefully someone in your region may have some idea of a fix for either issue you are having.

All I can suggest for those that want a JioTV app for webOS is to go to their contacts page and badger them for one: https://www.jiotvclub.com Also use the official LG suggestions page to let them know you would like an app and maybe they will reach out to JioTV and get them interested in producing one: https://www.lgwebos.com/topic/2550-lg-has-a-feedback-and-suggestions-form/

Hi, Is the app actually installed on you set? If not can you see the app in the app store? Where are you located, as the HBO GO app is regionally locked, for instance it is not available (to the best of my knowledge) in the UK as SKY TV has the rights to show many HBO show here?

https://www.lgwebos.com/topic/2550-lg-has-a-feedback-and-suggestions-form/

https://www.lgwebos.com/search/?q=zee5