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The package was open already. I buy new TV but this TV is not new. Have a many problem and zero support from LG - Bulgaria. They close my phone when I try to tell him about problems with WebOS. Not receive latest update. I still use 4.30. Why? Facebook not work and cannot log on with my account. LG Store for Bulgaria is very poor and missing many applications and games according others country store. My LG is registered for Bulgaria but LG support Bulgaria tell me that my TV is not for Bulgaria. What? I try to tell him that LG support speak nonsense but they hang off phone. Service is unavailable - many times a have this message error. I try to play original mp4 file via USB with 4K video but TV cannot play that. This TV is 4K but cannot play simple 4K .mp4 file from USB 3.0 I delete application from my LG account but available free space is the same size and application is still in TV. I can launch deleted application. Not any logic but this is the true. ZERO SUPPORT FROM LG-BULGARIA BY PHONE, MAIL!!! This model is for all EU country but LG Bulgaria try to convince my that my TV is not for Bulgaria.What nonsense? TV password use simple 4 number. Only bank account with plastic card use 4 PIN CODE. LG forget to implement in there security functionality NFC tag. Little boy can crack password easy because it is a simple number between 0 and 9999. Bank functionality use 4 pin code too, but they have plastic card. LG WebOS Team live in island of famous tv serial - LOST. Have many problems at the beginning with tuner management and make videos in YouTube according many fatal bugs. http://www.youtube.com/playlist?list=PLcCBQIpAEjrH9N_oI4E8J-fGlD3-Gei4_ Cannot sort easy my "standard" tv collections of channels. Cannot sort my "favorite (n)" tv collections of channels. Missing functionality for sorting favorite collection. I can sort only standard channels but it is not easy because sorting functionality is a simple replace between only two channels. Web OS team - "LOST" must implement functionality for move one channel between two or simple put "up/down" buttons. Missing move one channel(row 3) between 1 and 2. IT is simple, but not for LG WebOS Team. At then end I thing that this TV was refurbished because package was open. TV is good because LG is a good manufacture of simple tv and vary bad according "smart TV". For that reason I give you 5 stars. Please LG take care about people in LG support - Bulgaria, because if this people work there job I will never upload YouTube videos. Videos do not lie. It is just a true.

4.30 - Bulgaria

The result between two OS is equal to fiasco.