This was my response from LG. What a bunch of BS!
Hi Leon, Thank you so much for contacting LG Email Services. It is our pleasure to assist you with your inquiries or concerns about your LG devices. I understand that you are curious on why the HBO GO or Showtime Anytime application is still unavailable with the LG 55UJ6540 TV. With regards to your concern, please allow me to inform you that in order for LG to add an application to the list of application it can offer to our valued customers like you, LG and the developer of the application needs to reach an agreement that our units can carry the application and offer it to our customers. Now, such agreement is not yet existing and this is the reason why the application is still unavailable with the unit and the information if there are any updates for this is unavailable here on our end. I hope that you will understand. Please allow me to inform you that we strive to make our customers happy with the features of our products and that is the reason why we cherish the feedback and suggestions that we receive form our valued customers like you. Trough our internal ticketing system, we can create a ticket for your feedback about the HBO Go/Showtime Anytime applications and send it to our Software Development team. If you will ever be interested, please provide us your contact number so we can create an account for you here on our end that we can use to send the ticket for your feedback. Please let me also inform you that you that you may get in touch with the service provider to provide a feedback if they can create an app for the LG TVs because if the service providers detects that there is a high user request for an app to be created for LG TVs, they might create one. I hope that this information have been helpful to you. It has been a pleasure assisting you today! If you have any other questions or concerns, please don't hesitate to contact us again via Email, Live Chat, or by calling the LGCustomer Service at 1-800-243-0000.
