Yes, LG WebOS TV sucks !
i am used to my LG Smart TV LA6400 series (LG software) and it is quick, responsive and i do not have any problem with subtitles when playing Movies with arabic subtitles.
the old platform was great compared to WebOS ... i am not happy with the transition.
it is not accepted to have this "faux-pas" while all electronics manufacturers plan for improvements LG did a huge mistake using the WebOS.
the main purpose for buying a smart TV is to benefit from its internet access and movie playing and this is not achieved with LG WebOS TV.
i am not sure if this is the correct place to emphasize my problem... but i need solutions hope any LG Customer service support can contact me.