Maureen Harty

Hi George, I did all those steps that I listed. I had to do a factory reset on my tv. Problem solved.

I can't run the Netflix app on my tv. Keep getting tvq-pm-100 error. I have already 1. Checked for app updates 2. Unplugged my Xfinity cable box for 3 minutes 3. Unplugged my tv for 3 minutes and nothing is working