ken325i

Hi George Nothing will work. All I have are the 3 spinning dots. I have also tried unplugging the TV for 30 minutes and restarting. No success. It seems as if the software is damaged. I get the same result with or without the USB connected.

Need some help with my 55B6.....can't get the firmware to update......I have 3 spinning dots!! Here is what has happened..... - When watching I was getting the screensaver fireworks for no reason - As done in previous situations, I triggered "reset to initial settings". - the 3 colored spinning dots were triggered as if the reset had started, but no reset occurred. - the 3 colored spinning dots would not go away. - I downloaded the firmware to USB and tried to update using the manual USB update process per LG's online instructions. - When I turn on the TV, with USB inserted, I still get the 3 colored spinning dots -- NOTHING HAPPENS! I have tried 2 different USB drives and formatted both to FAT32, no success. Can't get past the 3 spinning dots! Don't know where to go with next step!! Thanks for any help you can provide! Ken

Need some help with my 55B6.....can't get the firmware to update......I have 3 spinning dots!! Here is what has happened..... - When watching I was getting the screensaver fireworks for no reason - As done in previous situations, I triggered "reset to initial settings". - the 3 colored spinning dots were triggered as if the reset had started, but no reset occurred. - the 3 colored spinning dots would not go away. - I downloaded the firmware to USB and tried to update using the manual USB update process per LG's online instructions. - When I turn on the TV, with USB inserted, I still get the 3 colored spinning dots -- NOTHING HAPPENS! I have tried 2 different USB drives and formatted both to FAT32, no success. Can't get past the 3 spinning dots! Don't know where to go with next step!! Thanks for any help you can provide! Ken