Stobo

I have a first generation LG 65EF9500 OLED TV with webOS 2.0. While watching the new season of 4K Amazon TV show "Bosch", during playback after the first segment, the intro comes on and "SKIP INTRO" appears. When I press "skip intro", the screen goes black with a circular (working) icon that continues to circle indefinitely, and does not recover. It can be difficult to exit out sometimes requiring a reset of Amazon or even a power unplug to recover. I would consider this a major bug. Who and/or how can I report this bug so LG or Amazon so they can possibly address it. This is unacceptable.

Cody K said there is a "channel" in Amazon Prime on the LG webOS where I could add HBO as a channel. Well I thought he was wrong on my set (details previously posted), however I finally found the ability to add a channel, located somewhat of a scroll down from the top of the main page that is available. It wasn't easy enough for me to find initially, but after listening to Cody about this, he is correct, and I'd like to thank him!

I believe there is some bad miscommunication in this thread. I have an LG 65EF9500 TV which is a first generation OLED TV. The "webOS" TV Version is 2.2.1-1344. I am unable to find a means to cast HBO Now onto the TV directly, and have had to resort to a Chromecast as part of my AV-system because of it. It works well -(good video and surround audio) but is a small pain to navigate on my iPhone). I am a Dish subscriber, and they STILL have no HBO! There is no LG HBO (NOW or GO) app for it on the TV's OS, and there is no portal in the "Amazon Prime" app on the TV. I believe that "webOS" TV Version with 3.x.x DOES support HBO, but not 100% sure. Will find out from a friend and hopefully report back. So before you start calling people out with negativity, get the facts down, like which webOS version is installed on your model. This info is found in Advanced>General>About This TV>TV Information>webOS TV Version.