webOS BP

So I did as LG Netherlands told me to do: A factory reset in order to try to solve the Simplink problem but it did not help unfortunately but it wasn't expected either. I made a picture of the (Dutch) error: The English version of this message is: " The app will now restart to free up more memory ". I discovered another problem as well since the update to 5.00.04 ( LG 55EC930 ) (before and after the factory reset): I have a Quantis CI+ 1.3 card as a cable television decoder for Ziggo (dutch tv / Internet provider) with also a "Ziggo on Demand" service and when I start it with the red remote control button it tries to start but it stays black for minutes. Nothing happens further. I can however normally exit this. It is not an LG App but it is served by the CI+ card. I have reported this as well to LG NL and I am awaiting LG's next step.

I am not sure if it is possible to save and restore settings. It would be handy in this case but it might copy the errors I have as well because the before and after situation may be the same then. I intend to stay with official firmwares for the TV but if this 5.00.05 version is brand new I really hope LG is working on it! There has been a 05.10.02 beta a little longer already. Let's hope for the best!

I just got a mail from LG Netherlands about the Simplink issue after the update to 05.00.04. They suggest to reset my settings to factory default (how unexpected). I must try this but I am not happy to completely reconfigure my tv again, That will take a lot of time. And I already read from other persons on fora that it didn't help for them so I am expecting it will be a waste of time and effort. But I need to try. Will keep you posted.

With 5.00.04 on an LG 55EC930V I have the same problem with Simplink ( HDMI CEC ) in Holland right after the offical update. After 20-45 minutes Apps keep restarting (especially the "TV app". So when I watch tv an app is restarting and I have no TV picture anymore for a minute. After that the app keeps restarting until I turn off and on the TV. I discovered that when I turn off Simplink or pull out the HDMI cable or I disable HDMI-CEC in the system menu of my Raspberry Pi2 the problem is not present anymore. But that would not be a good option because I use LG's remote to control the Raspberry Pi and Pi2. With the former firmware this problem was not there and I was way more happy then. Overview of the problems with Simplink when a Raspberry Pi is connected via HDMI on the different firmware versions for LG 55EC930V I have used: 04.41.32 : TV is getting slower over time and inoperable after an hour or so. TV is not responding to both remotes anymore at the end until a power off and on of the TV. Turning Simplink Off prevents this from happening, as is disconnecting the HDMI connection with the Pi or turning off HDMI-CEC on the Pi's side. 04.45.04 : Not sure about this version unfortunately. 04.45.25: This firmware works fine with Simplink turned on and a Pi or Pi2 connected and it is the best one in my opinion regarding this problem! One minor issue: The responding speed to commands given via the remote over CEC, before the problems start, is better in version 05.00.04 (the first 20 minutes at least). 05.00.04: Apps on the TV including watching TV itself are restarting because of a memory shortage after 20-45 minutes! After that restarts occur until the TV is unresponsive completely. After a power off and on of the TV it all starts again! Turning Simplink Off prevents this from happening, as is disconnecting the HDMI connection with the Raspberry Pi or Pi2 or turning off HDMI-CEC on the Pi2's side. The same problem possibly occurs on LG 55EC9300 (USA) and 55EC930T (Australia) because they seem to be practically the same TV. Possibly even all other LG televisions with this software version + Simplink turned on while being connected to a Raspberry Pi may have this problem as well. I reported the issue at LG in Holland today and I am awaiting their answer. LG: Please do what is necessary to fix this huge problem for a lot of buyers of LG TVs! - Take Simplink's good code from 04.45.25 and merge it in to 05.00.04 ! - Test it very well! Also with the best selling computer made in the UK: Raspberry Pi + Pi2. And please do not test it for 15 minutes only but check the performance also after an hour and even after 6 hours or so. This problem does not occur on Samsung TV's in combination with a Raspberry Pi's as far as I know. - Release it as soon as possible!

Software update 04.45.04 solved my problem with Simplink slowing down my 55ec930v! Finally! A now happy user! I experienced it with a raspberry pi. In the Netherlands 2 versions of 04.45.04 exist on the support site of LG! They look the same with the same size but there are differences. I used the one with the word oled in the filename within the zip. Starfish-dvb-secured-m14tv-32.arches-3246-04.45.04-prodkey_usb.oled_V3_SECURED.epk Nowhere is told what the differences are. A file comparison tool tells me that about 10kb is different of the total size of 643 mb.

With 2 recent LG webOS tv's ( 55UB850v and 55EC930V ) I had these problems as well. After an hour, both tv's remotes were responding much slower. Changing volume resulted 5-10 seconds in actually changing the volume. After a few hours it is even slower or no reaction at all. But...., I found the cause in my situation. Someone mentioned turning Simplelink off and that might work as well but for me the problems are gone when I disconnect my HDMI cable from my Raspberry Pi which can be controlled by HDMI-CEC / Simplelink as well. This combination worked fine on an older Samsung tv. I hope someone else can be helped with this information but in the first place LG should seriously take a look at their "standard" Simplelink / HDMI-CEC implementation !!!