oledC9nz

I have tried to pursue this about as far as I think I could through the support channels. In the end I got a call back from a reasonable support agent, but I fear that in the end they are all fairly clueless. They had me take a photo of the screen first to demonstrate that there was no setting to turn off the screensaver, which they believed existed. So it looks like this was a setting, but has since been removed or doesn't get included on some models. In the end, the problem is still here and we're no step closer to a solution, but I was assured my feedback would be passed on to the development team. Some things I suggested if disabling the screensaver is too hard for them: Allow us to configure the duration of the screensaver so it at least doesn't kick in after 2 minutes, but perhaps after 15 or 30 minutes only which would make it much less obnoxious. Allow apps to override this so apps like Spotify can disable it Show a warning that you disable the screensaver at your own risk of screen burn in but allow us to do it anyway Allow us to disable it temporarily, e.g. for 24 hours, so we can use apps like Spotify or someone mentioned karaoke, without the screensaver kicking in, but for it to re-enable again after a day to continue "protecting" us from ourselves. So many options to address this and make it less obnoxious, but unfortunately I don't think there's a way to get directly in touch with the development team to pass them such kind of feedback, so one can only hope they read forums like this. I have gotten used to not being able to use the TV the way I want to now, and found some hacks to bypass the issue. For example, the screensaver doesn't kick in when you have media through HDMI coming in, so you can just use Spotify on a Chromecast unit instead. But if this problem doesn't go away at some stage, my next tv will definitely not be LG.

And they can surely do that by providing an option in the settings, even hidden away deeply under the scary "advanced" settings, to turn off the screensaver. The idiots of the world won't be able to find the setting, and the responsible adults will be able to use their TV in a way that works for them. Win win!

The current setting is definitely horrible and not working correctly. Screensaver should *NOT* come on when I have apps running like Spotify or Netflix. Like Dave, I don't want to have to keep pushing buttons to follow along with what songs are playing and what lyrics the songs have. I get that it is burn in protection, but I paid good money for this TV and I prefer for it to work the way I want it to and disable any "protective" features if I don't want them, rather than be forced to stare at a black screen with a few dots pretending to be "fireworks".

Yes that's wonderful, because I want to stare at a black screen with fireworks instead of song lyrics when I use Spotify. Great job LG. We obviously can't be trusted to handle your $5k televisions with care, so we must be protected from ourselves. Seriously contemplating to return the TV on account of it not being fit for purpose.

This option doesn't exist (anymore).

It would still be preferable if the message wouldn't show up and ruin the screensaver, as I don't want to program my TV.

This has also been irritating me to no end. I don't use analogue TV, only apps like Netflix and Spotify. I enjoy watching the paintings when no app is running, but it is ruined by the "Not programmed" message on top of it. Please let us choose to not have the TV be programmed.

When are we finally getting the option to turn off the ridiculous "fireworks" screensaver? I didn't spend thousands on a new TV to watch this screen every 2 minutes, and especially not when I am playing Spotify songs and can't see what songs are up next or even follow lyrics! It's one thing to build features to prevent build-in, but another if they make using the TV properly a problem. Give us the ability to choose for ourselves if we want this protection or not, and don't force our hands please.