William W.

After a few years, I am seeing a small white intermittent icon on the top right out of the field of the movie being watched that looks strangely like a space shuttle circling the globe, complete with a trace of its path. Can anyone clue me in, please? I have a picture of it.

It is hard to define. It sort of looks like a mouse controller.

I am seeing some sort of a small white icon intermittently flashing at the top right of the screen while watching a 4K movie. I use this TV primarily for 4K movies. Changed batteries in remotes for: TV, LG amplifier, and LG dvd player. Cannot identify icon as it is not on long enough. WTF is it?

Mine was the usual 1-1/2 years. Technician is due Monday 20th July. They will be bringing motherboard to cover cable disconnect issue and sound synchronization issues, plus wifi connector to reestablish wifi connection menu. LG is paying for it.

This is a persistent problem experienced by many -including myself, virtually ALWAYS starting virtually after the warranty ends. I bitched to LG for several months and threatened a class action lawsuit as this is a pernicious issue in three levels: (1) the hard-wired internet goes on and off maddenly, primarily in the evenings, (2) the wifi connection menu becomes UNAVAILABLE further making internet totally unavailable and (3) in our case the sound synchronization being lost even through a single movie. ASK FOR SUPERVISORY REPONSE....you will have put put up with the BS attempts by "technicians" to fix the problem. They won't call back as promised to check in with you. Soooo, then call again and struggle through the crappy connection and the almost unintelligible response, hang in there and insist on talking with a supervisor. Then, if you are lucky or a totally miserable nag, you may get forwarded to "EXECUTIVE SERVICE" with a CLEAR CONNECTION to a HUMAN AMERICAN whom you should be able to convince (I hinted around about a class action lawsuit because this is an ACROSS-THE-BOARD WELL KNOWN ISSUE). Just today, we got an offer of paid repair for our issue for which the local service company called us just today, after I girded my loins for a final call on this BS. Hope this helps.

This isa common problem that LG is dodging.

POS LG TV ... hey LG fix the problem WHICH IS A COMMON PROBLEM JUST AFTER THE TV GOES OFF WARRANTY. I have tried all the LG fix propaganda but it ndoes not work. Now I have to adjust the sound sync frequently. Furthermore the option to connect to WiFi is not shown. I am fed up having bought an expensive TV. If you do nit correct the COMMON PROBLEM, I will file a class action lawsuit to address the matter.