td47

@PastaMark You might need to turn off the HDMI-CEC control for the eARC port connected device, either on the Sonos settings, or in the TV HDMI settings, whichever works best for you. Ensure you have the latest firmware in your TV, as a lot of devices had firmware updates over the last 12 months or so, due to changes in eARC specifications. It is 03.21.10 for your model I believe.

@tonygumus I see that is a 2015 model, so not sure if it is the later Bluetooth specs or not. I think Bluetooth 4.0 has more options? I have not yet seen a good list of tested alternative Bluetooth Headphones, other than the official LG Sound Sync ones, but I saw that some of those are not always working with older sets. You might want to review this site below, and if their adaptor is available in your country (if needed), and/or a usable alternative to connecting up if your do need it: https://avantree.com/au/blog/how-to-connect-wireless-headphones-to-lg-tv.html

FYI: while researching some other LG mysteries, I came across this GREAT site with VERY good visuals explaining the different model numbering schemes for all the older and newer LG models. This goes from 2011 through to 2020, and is very comprehensive and easy to understand, so hats off to whoever put this all together: https://en.tab-tv.com/?page_id=7111 Apologies if this has been posted before (and the experts on here may know this stuff already), but even if in the middle of a thread, I think it deserves its own seperate topic. I am sure it will help someone.. 😊

@Kumara Manohara FYI: from the LG USA firmware updates Reference fly-out page (or only the first 2 if not in the country list for fix 3): [05.00.03] 1. Launcher visibility improvement 2. Launcher exposure when TV is turned on 3. LG Channel service improvement and expansion (Korea, North America, Europe, Brazil only) I hope this helps.. 😊

@Fawad Ashraf As far as I know, there are NO LG engineers commenting on here (maybe retired ones occasionally)? As this is only an LG WebOS peer-to-peer enthusiasts forum, you are only likely to get tips and help for problem workarounds, and NOT official LG fixes. This forum has NO CONTROL over LG whatsoever, and it is NOT owned or run by them. Your best course of action, is to either contact your local country LG support, and put in a call or complaint there. It might also be useful to voice your complaints and loss of functionality and enjoyment on the LG Twitter feed for your country, or the Facebook forum for your country. You can just Google search for Facebook LG US (for USA for example).

@Laurie Reynolds Depending on the LG model and firmware version, one (or both) of these might fix the slow WiFi issues: 1) Open the built-in app, Screen Share, from Recents. 2) Click on Listen Mode. 3) Set it to Off. The other setting to turn off, is Quickstart (or Quickstart+ on some models) When done, power off and unplug your TV for 30 seconds, plus back in, and turn on. If the WiFi is still slower than it should be, ensure it is on the 5GHz band rather than on the 2.4GHz band, as depending on your router and Internet service,you SHOULD be able to get a minumum of 600Mbps with 5GHz (hopefully higher with better routers), but the 2.4GHz tends to max out at 300Mbps. NOTE: this will still be 3 times the 100Mpbs max for the Ethernet LAN cable connection, as there are no 1GBE LAN cards (1000Mpbs) in LG TV sets at the moment as @George Hofmeister says. If your 5GHz Wifi is still slow, log into your router, and go to the WiFi advanced setup for the 5GHz network, and ensure it is on a lower channel than 100, I find that channel 36 works well in my location, some find 44 is good.

@[email protected] I noted from the article below: https://www.whathifi.com/au/news/lgs-2020-tvs-finally-get-iplayer-and-other-bbc-streaming-apps That: "It's not all good news, though: there's still no update on when (or even if) these 2020 TVs will get ITV Hub, All4 and My5. While iPlayer is clearly the most valued of the UK's catch- up services, many people consider the full suite to be the least that should be expected from a smart TV platform. In fact, LG's 2019 TVs all shipped with all of these apps, thanks to LG's partnership with Freeview Play. One wonders if LG is regretting having not renewed that partnership into this year." So, it would appear to be a contractual or commercial issue, rather than technical. By being "cheapskates" , LG will suffer in the longer term, by frustrating users. Annoyed/unhappy users usually vote with their feet, and buy a competing brand!! All manufactures should take note that in this open, competitive market, with online reviews and more savvy users, they cannot afford to take missteps like this. Listening too much to the "bottom-line" driven accountants, and NOT taking proper advice from technical and development engineering teams, can have a negative effect both on the end product, AND the brand, as we are seeing here (and other forums).

@DavidW Thanks for the feedback. It is also possible that LG blocked it for certain 2015 TV's, because the age of the hardware, maybe it does not support the app very well, or it performs badly/slowly.

@Diego Garrisi Thanks for reporting back that a reset to factory defaults fixed it. It may help others that get this odd issue.

@Oskar Farbaniec You can ONLY dowload the apps that exist for YOUR specific TV in YOUR country, from the LG store. If it is NOT THERE, then you cannot get it. You can of course connect your XBOX to your TV, and use it as a display screen. I am NOT a gamer, but I would suspect you can get a "game pass" using your XBOX account on yout PC (XBOX stuff is "built in" to Windows 10 I believe), then use those details on the XBOX attached to your TV? The Gaming experts on here can hopefully chime in here, and add details that I am unable to.

@Chalapathirao Vanapalli From: https://twitter.com/SonyLIV/status/999897399995715585 ( Posted 28th NOV 2020 ) "Hey! We are glad to inform you that the SonyLIV App is now available on LG Web OS - on post-2018 TV models. You can now watch your favorite content. Please let us know if you face any issues and we would be happy to help you" [ Of course, this will NOT be all countries and all models - you may have to ask your local country LG support for specifics ]

@DavidW It is most likely NOT available in your country for your specific TV model.

@Ha Duy Unfortunately most smart TV's, including LG, have their own built-in browser app, that is tied to the operating system inside the TV. In the LG case, this is WebOS. Also of course, the YouTube APP is a "browser wrapper" app that SPECIFICALLY uses the YouTube site. You cannot change that either. However, there are a couple of hints further down that MIGHT help you. Smart TV's are NOT like a PC (although many think they have the same functionality AND architecture, but that is FAR from the truth), and so software cannot just be changed or added to in an uncontrolled way. All LG TV's (and most others too), are limited to be able to use a very controlled "app store", so that ONLY apps that are know to work properly on specific models, in specific countries, can be downloaded and used. So, the browser in an LG TV will be a proprietary one, and will NOT allow extensions or ad-blockers. However, having said all that, for general advertising (other than YouTube ads) that might be bothering you, try this first: For LG sets, press the Settings button on your remote and head to All Settings > General > LivePlus and turn it off. You may also want to turn off personalized advertising from All Settings > General > About This TV > User Agreements from the General page. For YouTube ads, these tend to be "in-content" ads, driven by the owners of YouTube, i.e. GOOGLE. The problem there, is that the ads will come from MANY sources, and you will NOT be able to block those easily. You COULD purchase a YouTube premium subscription, that is SUPPOSED to be "ad free", but I am not sure if you can log in on the YouTube TV app to do that (maybe a user on this forum has done that, and post experiences of doing that on here)? - I rarely use the TV apps (other than specific TV channel apps) , as I find them too buggy, especially the browser and YouTube, so I cannot advise on that part. However, if BROWSER ads are cuasing you an issue, or some TV function or player is giving you unwanted ads still, even after you altered the settings recommended above, you COULD try this hint below, provided you can log into your router, and it has a content filter: From https://techpenny.com/how-to-block-ads-on-a-smart-tvs/ In the content filter of your router, put the following URLs for blocking: ngfts.lge.com us.ad.lgsmartad.com lgad.cjpowercast.com edgesuite.net us.info.lgsmartad.com

@Diego Garrisi Does that happen ONLY during your Sky box programme viewing? Have you ever seen it using Live TV? If the Sky box only, I would guess it COULD be just a "waiting for data" status indicator, if it is a very quick, occasional thing (as it appears to be, in the 6 second video). Is you box fed via a Dish, or Antenna (Cable TV), or internet feed only?

@Taigini Your "room mate" is presumably using YOUR internet service, therefore using the same Home network that your TV is on? if so, then the ONLY way I can think of to stop him doing that, is to log into your router, and create a "guest" account for him to use exclusively, with his own account and password. Then you will have to change the "normal" WiFi password and keep it secret. If you have never logged into your router before, Google the make/model details for the default account, and PLEASE change the admin account password from "admin" to a secure password if not done already, otherwise it opens up a BIG security hole for hacking. The check if you model supports guest accounts (many do, just for your sort of situation, or for when friends stay over).

@Alanf Thanks for the clarification. I do NOT believe that ANY LG TV's come with an internal HDD or SSD for recording, so I am at a loss to know HOW you successfully recorded anything to watch later (unless you had some sort of "cloud" app that you subscribed to, using an Internet Cloud based service)? There is very little normal memory inside smart TV's to use for recording functions, it is used for the WebOS, and the app storage, and data buffers. My old Samsung had a few MB of memory allocated for a 30 second "pause" of live TV, but that was all it had. I suspect that once you had set up your HDD for PROPER TV based recording, your TV now needs to go back to that do do the job it was designed to do. Why did you need to remove that to "defeat" your Time Machine based recording function?

@oscarodas While it IS possibly a remote fault, I would think it is MUCH more likely to be the Bluetooth functionality failing inside the TV. The little combo card is inside the TV. If you know what you are doing, it is easy to replace (take back cover off TV, locate the little card, unplug cable, carefully put in the new card, plug the little ribbon cable plug back in). If still under warrantee, try to get it done via LG service.

@LG user 42LB6500-TH Refresh rate is ONLY to do with screens, devices connected should have no bearing on the issue. Did you try an empty USB stick, downloading the ZIP file from the LG site on your PC/Laptop, then unzip the file into the ROOT of the USB stick (i.e. NOT in a folder), then following the USB firmware install steps? https://www.lg.com/in/support/product/lg-42LB6500-TH

@[email protected] I have never seen cut/paste on a TV, as it is very different to a PC. I beleive you are supposed to load your IPTV app first on your PC or Laptop, then create your account there, then set up you channels on that device first. THEN when all set up, log in on your TV, and you should all be good to go, as the info is held on the IPTV servers under your account profile.

@Clyde Carson and any other forum users: This forum is for peer-to-peer help and comments ONLY, and it NOT OWNED or run by LG in any way. It happens to be called the LG WEBOS forum, becuase that is the main subject matter regarding posts on here, for LG enthusiasts to react with, and provide user to user help. LG have NO associated representatives on here, and even IF they actually monitor posts, they have NO obligaton to officially (or even unofficially) respond. Your best bet is to find if your local country LG has a Facebook page, or a Twitter feed, and pressure them that way. Mention what OTHER smart TV models have this, and ask when they are planning to provide the app on their models.

@Alanf I reread your original post, and it seems that I misinterpreted what you posted about, BUT your post is not very clear about the issue. So, can you please clarify the questions below: 1) Have you already added a NEW HDD drive to one of your USB sockets on the TV already, and you are able to record live TV successfully? 2) If above is correct, are you then trying ANOTHER USB device with photos/music etc, then find it hard to get back to TV functions, or to the recorded schedule? 3) please carify what you mean by "How do I switch back to TV recording" (i.e. the Time Machine schedule, or something else)? NOTE: if playing back photos/music/mp4 from aUSB stick, it is best to CLOSE (EXIT) the playback app that is used, so that the USB stick can be safely removed. Once removed, you should be returned to the previous function or programme. If not, use the "return" button.

@oscarodas The magic remotes split the button functions between regular Infra-Red (for power, volume and the other defined buttons that you have that work), but the others rely on BlueTooth technology, similar to how a PC Wireless Mouse communicates. There is a very small circuit board inside (about 2 inches square), that is a Combo card, supplying both the Bletooth AND the WiFi functions. I had mine fail a few months back, after a storm. I have a spare card, but I have not bothered to replace it yet, as I found a workaround (see below): I downloaded the "LG TV PLUS" app into my smart phone, and it works as a very good replacement for those lost functions. I beleive this works for most Android and Apple phones. Small learning cureve, but generally easy to use, so long as your TV is on the home network. If the card has failed completely (so no WiFi as well), try using a LAN cable direct to your router.

@Toxo Interesting, thanks for the info. It seems to be run as "snu.lge.com" (an LG Electronics site), with all the sub-domains there for software DEV and development partners.

@northern wallster Please clarify your internet setup, as the WiFi = Wireless, Ethernet Cable is a LAN (direct) connection to your router.. What does "4gee" mean? What router make/model are you using for your Internet Service? Hopefully not a "hot-spot" or 4G SIM/Phone service, as these are often glitchy and unreliable.

@Alanf Did you format the drive for TV use by its "Time Machine II" recording functionality? If so, please explain in more detail what is going wrong, step by step?