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@Francis torres Can you please repost your question in English, so that the general audience here can help and reply. FYI: the latest fix in the firmware on the link for version 05.30.10 is: "[05.30.10] 1. Apple AirPlay/HomeKit available in selected countries. 2. LG Channel has been upgraded and service territory expansion

@Sachin57 The phone numbers are here on the site below (NOTE: the email addresses are for Businesses and CAC Partners, there is no email for domestic users): https://www.lg.com/in/support/telephone

@Sachin57 Please be aware that this is only a peer-to-peer LG WebOS enthusiasts help/advice forum, and has NO business link to LG support. If this used to work before, and the site is still active, please report this possible bug direct to LG support India. Please also try the same video on a laptop or tablet, to double check it is working, and try to find what file-type it is (M4A, MOV whatever), to add it to your description of how to reproduce the error.

@OnlyCORE Yes, I think I spotted an article about Progressive Scan media having a limited resolution or pixel count on TV displays, so that could well be the issue, thanks for spotting that difference. If you can redo them with the latest Zoner version, and always use the Baseline encoding, that should provide better compatibility between display devices.

@OnlyCORE Thanks for the feedback. Can you please clarify about the thumbnails. Is it correct that ALL of the JPG images DO get the thumbnail on the SmartShare player, but certain ones just fail to display, and show the "broken file" image? If that is the case, can you please compare the properties of typical ones that DO display OK, with a few of those that don't? It may be that you have found a subtle limitation or bug in SmartShare, for instance the number of pixels, or the DPI, or even some other property, that the inbuilt player cannot handle (but other smarter photo viewers CAN workaround). The problem is that SmartShare has not been updated since 2018. Is it possible that you can test any of the failing ORIGINAL images that you have, prior to them being altered via Zoner? Do you have the latest build of Zoner? I see that ZPS now has build 315 dated 9th March 2021, so are you able to try that and "redo" a failing one from its original? If you are using an older 2019 version, I see that there was a bug fixed regarding the failure to write the DPI property properly into the image EXIFF so maybe Smartshare cannot render properly for those.

@mesteradam I saw on another thread, that the TV Screen-Share function can have a bad effect on the home network. "Did the trick for us - gone from 0.5 to 100Mbps after disabling Screen Share (press the sources button - took me a while to find this as it's not in the Settings) and restarting the TV. Never would have guessed! "

@OnlyCORE Thanks for the feedback. I suspect you are using an Apple product for screen-share? If so, it is a common problem with the LAN connected devices, because some routers do not pass certain broadcast packets (initialization/negotiation data packets) between the WiFi and the Ethernet ports for the LAN side, for the AirPlay protocol to work properly. That is NOT the fault of the TV, it is usually the router firmware (a bug), or a security setting being too restrictive. It may cause odd issues having BOTH LAN and WiFi connected to your TV at the same time, and if the WiFi 2.4GHz is working, then I would recommend you disconnect the LAN cable and retry your issue with the WiFi side only active. FYI: the 2.4GHz band has a MAX throughput of 300Mbps, so if you DO have a dual-band router, AND the TV is close enough to the router for the 5GHz band to be strong, you can get much higher bandwidth via that (depending on your router model, and TV model, but I think around 900-1200Mpbs is common).

I spotted this useful article for those who feel they need to tweak (optimise) the picture settings, but are not sure what do do: https://www.cnet.com/how-to/optimize-your-tv-picture-sharpness-brightness-contrast-settings-you-need-to-change-now/ Obviously any experts on here should chime in with their findings or advice, especially if geared up to LG TV models.

@OnlyCORE Have you checked that you have the latest firmware for your TV? It is 03.21 .18. See: https://www.lg.com/us/support/product/lg-OLED65CXPUA.AUS (you can download it on a PC, transfer to a USB stick - follow the README file for that). Also check that your Synology NAS has the latest firmware and software app layers, and that the TV Internet connection is solid (i.e. LAN cable, or if WiFi check with a phone to see what the WiFi symbol (signal strength) shows for the band that the TV is using (i.e. 2.4GHz or 5GHz). If on 5GHz, check by logging into your router, go to WiFi Advanced settings, check that the CHANNEL within the 5GHz band is not higher than 100 (some TV's do not work well over 100), usually channel 36 or 44 works well.

@Rod Roderick For external media sources, I don't think there is a way to do this, as the TV has no way of indexing and detecting/remembering Viewed Date, or partially viewed etc. The scheduled recordings to an external USB HDD drive via Time Machine II MIGHT show this, BUT I have never found that to be very smart as regards programme files naming (especially if started early compared with the TV GUIDE names/times). The interface is very clunky, and far inferior to external PVR boxes like Foxtel or Sky, or FETCH Mighty. It is possble that the PLEX TV client might help, but you will need to set up a NAS to hold your recordings, and have PLEX index them using a PLEX Server.

@mesteradam Any bugs/problems with the TV after a firmware update should be reported directly to LG support in your country, that is the best way to get problems fixed. This site is only a peer-to-peer enthusiasts advice forum, and has no business connection, so cannot push for fixes, or fix up firmware. That being said, for this model, there IS the previous firmware level available (05.80.35) as well as this new (buggy) one. If you follow the instructons for downloading it on to a PC/laptop, and copy it to the ROOT of a USB stick (i.e. NOT inside a named folder), then plug it into the TV USB port. NOTE: the TV might NOT allow going back to the older level, but as it is still published there, you MIGHT be lucky in this case. You have nothing to lose by trying it. Don't leave it too long, as I am not certian how long the old level will be there for. https://www.lg.com/uk/support/product/lg-49SJ810V

@CJW Try this: Settings > General > Additional Settings > Home Settings > Home Auto Launch (toggle to off or disable).

@Ghaleb No, that is not possible, as it is an internet derived digital data stream, and NOT an OTA (over-the-air) TV programme. If you have a PC or Laptop, then you can set up a YouTube subscription (that allows downloading), or use a downloader browser add-in, or a separate stand-alone downloader program (such as 4kdownloader), that you just cut/paste the YT links into.

@kleajmp The LG Magic Remote can ONLY be paired with an LG smart TV with the internal BlueTooth adaptor inside it. It is usually a little WiFi/Bt Combo card about 2 inches square. I have never heard of any "plugin" to use the LG Magic Remote for any other purpose.

@sagar Please post what TV model it is that you are using, and also what APP you are trying to use. What info are you reading that states you can "play multiple video at the same time"? If that was even possible, how would you expect the "player" and the TV to deal with the sound stream? Would you expect to have the sound from both come though the speakers at the same time? Is it possible you are getting confused with some PIP (Picture-in-picture) functionality that some TV models have?

@sumukh A First, please post the full model number of the TV. Secondly, please post what other streaming apps you use on that TV, and if they have the same issue (for example YouTube, or Voot, or ZEE5). Also, are you using a LAN (Ethernet) Cable to connect your TV to the Internet, or WiFi. If WiFi, is that the 2.4GHz or 5GHz band? If 5GHz, place a phone near the TV, and see what the signal strength "arc" icon looks like. If only a few "arc" lines there, it may be weak WiFi. If you can log into your router, go to WiFi -> advanced settings, and look to see what channel within the 5GHz band you are using. Try channel 36 or 44 (some TV models do not work well with higher channel numbers over 100).

@Anupam As @George Hofmeister has hinted at in his earlier post, you need to ask the MK Player developers this question. Many owners posting on this forum seem to think there is some "magic" way to get any app they want on an LG TV, but it is NOT like a smart phone or PC, apps have to be written to work with the WebOS and the specific hardware limitations for each model series/type. So, if it is NOT in the LG STORE on your TV, then it is NOT AVAILABLE, and has not been developed for it! If the MK Player FAQ section below does not answer your question, then pass your question to them directly: https://www.mxplayer.in/faq

@Adrians This is only a peer-to-peer forum for LG users, so you should report this issue and feature request direct to LG Support in your country.

@Marco V Did you manage to find the "QuickStart+" under the TV settings and turn it off? By the way: Many owners posting on here seem to think they are posting to an LG owned facility or site forum. Please be aware that this Forum is ONLY an LG TV Owners and enthusiasts peer-to-peer help forum to exchange ideas and experiences, and advice and possible workarounds by other like-minded enthusiasts. This forum has NO business link or influence over LG, or their product capabilities (or lack of), and does NOT provide any lobbying capability to get things fixed. Your best action for you (and any other posters on this thread) is to contact LG Support DIRECTLY in your country of use, and register your complaint there, so that they can more accurately gauge the affect of the lack of functionality.

@Gee Kern Apologies, I thought that the issue was user agreements for individual apps, but I think these are for the TV itself. If you are getting server error messages, it might be a network DNS issue. Go to settings, networking, then advanced. In the DNS section, don't use auto, manually put in the public Google one, that is 8.8.8.8 and then save your settings.

@Marco V Some owners have found that if you have a PVR/set-top-box atached to your TV, and they are both using WiFi, and are both active, then the TV can detect a TV programme, BUT without those, viewing via the in-built web-browser only provides a data stream. It seems that the rather "clunky" and feature-sparse WebOS is not smart enough to actually check screen changes for the screen itself, and "assumes" that the image is static . Other users have found this works: 1. Set Quick Start+ to “Off” 2. Turn your TV off, wait 5 minutes, turn back on

@Jeff Finnan You do not post what model of LG TV you have, but this MIGHT work: Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.

@Gee Kern So you are sharing an Amazon Prime video account with your sister, ans she has set up a profile for you to use? The account at the Amazon server end needs to be fully set up, so you need to log in on a laptop or ipad or phone browser, and agree to the agreements. Once it is happy, you can use the account on your TV.

@frewmore I beleive the 55UK7550PLA has Optical (TosLink) sound output, so if you look at the first 4 in the "best of" list below (as they have bypass - so you can have the sound ALSO to go out to your amp or Sound Bar). The reason for the bypass, is that most TV "sound out" settings can ONLY have either TV Speakers, OR HDMI (ARC to/from AVR/AMP), OR Optical out (that is then the INPUT to the adaptor, and ITS output piggy-backs out to the OTHER required sound devices you might want, i.e. sound-bar or AVR/AMP). The good ones will allow you to use either Bluetooth or wired output to your headphones. Try Amazon in your country, to see if any of those are available https://www.headphonesty.com/2019/10/best-bluetooth-audio-transmitters-tv/

@Derekc Try: Settings > General > Additional Settings > Home Settings > Home Auto Launch and set to disable.