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@Colin Todd Please post the full LG model, and let us know if this is the ONLY TV APP/Player that does this. Is the TV on the network and getting app updates?

@Stephen Davies Many TV owners who want good sound, and good dialogue, go for an AVR (Audio Visual Receiver), as these have a variety of extra features built in if you want them, and even the lower featured ones have good controls over things like dialogue enhancement, and room correction, where a lot of lower spec Sound Bars do not. A centre speaker is a MUST if you want good dialogue from your TV programmes (especially those that have a lot of background music, or the actors use that horrible "natural acting" style and mumble like they are trying to emulate Marlon Brando)! However, with a stand, you will need about 6 inches clearance to have a small centre speaker, and room for good bookshelf speakers left and right of the TV. A Subwoofer for LF and effects can go anywhere. As your TV is 49" diagonally, I suspect it is about 46" wide, and with stand limits (depending where the legs are). I guess you need about a 40" soundbar. This probably will limit your choice, depending on your location, but Google around to see what comes in at the right size.

@Murray Ronald Thanks for the feedback. That definitely sounds like a WebOS bug. It would be best to report it directly to your LG country support.

@Arthur Dent I just spotted this mentioned in another forum, it might be available in UK,not sure, but has a good rating: https://www.theaudiotailor.com.au/products/zvox-accuvoice-av157-soundbar

@Murray Ronald Thanks for the feedback. Are you saying that a factory reset has fixed you issue, or you have turned OFF the CC permanently using the Accessibility setting options?

@powder Interesting comments here:| https://superuser.com/questions/219163/how-to-play-movie-with-subtitles-using-dlna-server/280697 NOTE: some users have founf KODI can work like that for some TV's, another user fiound SERVIIO worked well "There are two versions for this: The first one is that the TV supports the playing of the subtitles, in which case it will request the subtitles from the DLNA and display it (usually, there's a button on a tv remote to turn on the subtitles explicitly - on Sony there's a button with four dots inside the square (....) that turns on the subtitles). Usually, the subtitles have to be in the same folder where the video is, and with the exact same title. But, not all subtitle formats are usually supported (e.g. srt, etc), and this varies from vendor to vendor. The other option is for the DLNA to send the subtitles along inside the video image. For this, you need transcoding. Transcoding is usually used when the TV doesn't have support for the source video format and the DLNA transcodes it to a format TV can play, but in the case of subtitles, the DLNA has to transcode just so it can insert the subtitles into the movie image. Some DLNA servers usually have an option to 'always transcode when subtitles found'."

@bluesbones I believe that CC or Subtitles is not available on all channels, and may vary within one channel depending on the program chosen, and adverts often do not have them.

@Murray Ronald Are you talking about "CC" (Close Caption) options here? If you press select while watching a Live TV program, you should see a CC option that you can toggle on or off. Have a look at the Accessibilty options, there may be an advanced setting for those if you need more control. If something else (i.e. from a NetFlix or other premium APP program/video title), can you please explain or show a screen shot? Also from an LG site (may be your issue): "It’s a common complaint among LG TV owners. You’ve turned off the closed captions just as we’ve mentioned yet the subtitles remain. This happens most often when this happens the captions are turned on somewhere other than your TV. Closed captions are available on a variety of devices that you use with your LG TV. From your cable box to a Roku or Firestick device, the captions could be appearing because they’re set up on another device. After you’ve verified that the captions are off on the LG TV using the methods above, check your connected devices to ensure the captions are off there as well."

@Hayley Jack Looking at the Firmware version, that appears to be an old TV, from about 2014. It has an "odd" looking model of WEBOS1. Can you look at the sticker on the back of the TV to tell us the actual full model number? What sort of remote do you have? If it has a HOME button (usually with a house symbol on it), what displays if you press that? Do you get a scrollable list of apps and functions along the bottom, with one of them being LG Store if you scroll right enough (selecting the white icon with the 3 lines on it)?

@Pxg Thanks for the feedback, that 5.30.10 firmware update fixed this on the OLEDxxE8xxx range, this may be useful to others.

@Chandra Vravi Have you contacted the Hotstar support site to complain about the bugs? They are the developers, and are responsible for coding the APP to work on the different TV operating system types and versions. LG will just put what they receive, on the LG Store (if it is suitable for the model ranges it is designed for).

@Des Battersby If the TV (sound settings, output mode) will let you leave the internal speakers on with the optical output active then you connect a bluetooth transmitter to the optical input and pair your headphone with it. If the TV won't let you do that then you will need to split the optical output, connect both a soundbar and the BT transmitter to that. You will need to set the optical output to PCM stereo in either case. However, to avoid using a splitter, there is an Avantree unit I have seen (UK and Australian Amazon) that has a pass-through mode (put the unit first in line, then use a second optical cable to the Soundbar, then pair your Blutooth Headphones to the BT transmitter): https://www.amazon.com.au/dp/B07BQYYDNJ

@Rick Hantz Many users complain about LG (and other manufacturers) thatdo not update the in-built browser. Unfortunatley, internet standards and functiontality changes too rapidly for TV manufactureres to keep pace. In therory, it SHOULD be easy to treat the in-built browser like any other APP, and change it as needed, BUT my understanding is, that is it very tied in with the main video rendering chips in each model type, so that makes it very hard to rewrite the Browser APP to work with new functionality AND be compatible with the chip-sets in each model (as they will have very different capabilities accross the model ranges). You don't quote your model, but if it is a 2020 or 2021 model, and it is bad, try raising a complaint with LG support in your country.

@Pawpaw If you have nothing plugged into the AV3 ports, then it is likely a hardware issue. Some older models had to have the main board replaced (possibly a "dry soldered joint" or galvanic corrosion issue), so that false signal were seen by the WebOS on some ports, hence causing a false pop-up.

@protectionman If you have scheduled recordings, this will turn on the HDD to prepare for recording start. It will record in Standby mode, so the TV does not have to be in the "ON" state, just standby.

@OLED65CX6 Thanks for the link. i CAN indeed see Multi-View mentioned. Please take this up with LG support France, to see what they say, as this is only a peer-to-peer help forum, and does not lobby or control what LG does or does not do.

@harryw66 I believe I explained in my previous post, that LG did not renew the deal for those channel apps, with the Freeview consortium, in 2020 for 2020 model TV's to be able to use it. This forum can do NOTHING to help, in this respect, is has NO control or input to whatever technical and business decisions LG make or do. It would be best for you to complain directly to your country LG support.

@OLED65CX6 What "official site"? Please send us a link to clarify that your source of this information is valid, and pertains to the LG CX models that the OP posted about.

@OLED65CX6 It seems that some 2016 and 2017 TV's had this, and the C9, but the CX series did not get it. I thought I read somewhere that it was because few people used it! Of course that is bad news for users expecting it in their new TV! If you complain directly to LG, maybe enough users complaining MIGHT get some traction, but don't hold your breath!

@HankO Even if you router LAN connections, and any LAN Switches (to split single LAN cable to several hard wired boxes), are 1GB speed (i.e. 1000MBPS), the TV Ethernet chip-set will ONLY support up to 100Gbps, and even then you "lose" some bandwidth due to protocol loss (i.e. TCP/IP - Ethernet data packet dissassembly and re-assembling into a usable digital data stream). I do not know of any LG TV's that support 1GB speed yet, not sure of any other makes/models. Can you please confirm if you have the TV connected via WiFi or Ethernet LAN cable? If you are close enough to your router or AP (Access Point for WiFi), then good routers can supply that 1300Mbps you are after. It DOES depend on the channel your router is using, and the level of any interference from neighbours routers or AP's. If you have a modern laptop, that has 5GHz WiFi card in it (do NOT confuse that with phone 5G, that means Fifth Generation, NOT the 5GHz band!) a good place to start is to check the WiFi strength (signal quality) near the TV. I use this free software from Nirsoft. It wil show you your OWN WiFi network, the channel SSID for both the 2.4GHz and the faster 5GHz SSID (if they are not merged under one SSID, that makes it difficult).It also shows the signal quality, and OTHER nearby routers, and channels that THEY are using. For WiFi on the 2.4 I found channel 8 is often good, and channel 36 for the 5GHz, but channel 44 is also often good. Here is the link: https://www.nirsoft.net/utils/wifi_information_view.html NOTE: this will give you a ZIP file to download, so place it into its own folder, double click on it, and let it extract to the same folder. You can then just double click on the .EXE file in there, if you have "show file types" ticked on your file explorer view tab. By the way, if you are not sure about logging into your router (and it is one of these in the Spectrum page below), click on the down arrow by your router make/model, log in and check yout WiFi details for the channels (often in WiFi advanced settings), and change the channel numbers to avoid interference from others in the area, if needed: https://www.spectrum.net/support/internet/configuring-wireless-security-twc/

@Sampike999 If it is old, it might not have enough director elements at the front (signal shaping devices for better directional pickup for the actual antenna loop rod near the back end), and might not be wide band (to get all the channels you want). Also, old aerials tend to have corrosion, that can mean signal leakage, or oxidised terminals, making your 80 OHM signal matching way off. You can get a good aerial from Bunnings, see here: https://www.bunnings.com.au/antsig-fringe-65-element-outdoor-antenna_p4360232 Do you have a friend with a TV that you can test your BH player/amp with, for the problem? Of course if he has a good aerial signal, you might only see the issue with your setup! Or maybe even borrow a spare TV to test with.

@Sampike999 How old is that aerial? The reason I ask, is that older ones were not really good enough for digital TV. Also, I tried to get a good signal (years ago now), with a loft mounted aerial, and it was no good at all. I had to have a chimney mounted one, AND on a 2 foot mast, AND a signal amplifier, as the transmitters were about 18 to 25 KM or so away. By the way, unless you have a SKY/Foxtel/FETCH TV, or 4K APPLE TV box, you will NOT YET get ANY actual 4K transmissions on terrestrial Freeview TV, you will be lucky to get 1080P, some are only720P (but they still call it "HD". The TV WILL upscale, but it is not perfect, and it WILL all need a GOOD STRONG signal so as not to have to cope with signal noise. As regards the signal dropping when you plug in the HDMI cable, I have never heard of that happening, so I suspect a hardware issue in the BH amp device.

@Shivaraman Balu Some users of buggy apps (like zee5 etc) that go to the internet for content frequently, might benefit from a minor change to the WiFi or Network connection settings. First, disable IPV6 (not needed on home networks), then change the DNS setting to 8.8.8.8 (this is the default Google DNS server).

@Apulat The 05.05.70 is the latest/highest you can get for that older model (2014?) TV. The hardware components and chip-sets in it limit the firmware and WebOS levels that it can go to.

@Sampike999 I am a bit confused about your setup. The BH7440P has THREE HDMI ports, 2 inputs and 1 output. Presumably the 2 INPUTS are used for the XBOX and PS4. If the HDMI OUTPUT is going to the TV,then this should cary the sound EITHER WAY if it and the TV are ARC/eARC connected and fully supported (by that, I mean when a DVD is playing, then sound goes FROM the player TO the TV, and when the TV is providing the programme source, sound then goes from the TV INTO the Home Theatre system, just like a normal AVR). Therefore I think your should NOT need the TOSLINK/Optical cable AS WELL, and I think that may be the problem (unless there is some other technical issue or need for it). Try this. Remove the optical cable, then keep the HDMI OUT to TV cable connected, then in the TV settings, ensure you set the SOUND output mode to HDMI, and NOT optical. Then power down (unplug, NOT just standby) the TV AND the BH7440P, turn on the BH first, then the TV, then retest. By the way, I still think that the SV9143 indoor antenna might be an issue, if you can get a roof mounted antenna, it would be best.