Please Reset to Initial Settings or Factory settings. When done please Set Location as these;
Broadcast Country: Southern Africa
LG Services Country: South Africa
NB:
Don't forget to let me know of your TV model and WebOS Version.
It's a lesson that you must always research on the product before buying it. Never buy blindly. Well I don't regret buying my LG TV because I knew it has what I use the most.
I had the same issue... It turned out to be batteries. The magic Remote actually uses more power. The default batteries that came with the remote ain't that powerful.