As above - its never really worked that well to be honest....i was unplugging something round the back of the TV totally unrelated and not connected to the TV in any way - the nudge that i gave the sat receiver (a vu+ solo 4k) the tv picture disappeare and then reappeared - after that the HDMI Arc has ceased to work (and its really hit or miss if i ever get it working TBH) some times it works - more often it doesnt (theres a Denon AVR X3400-H) that sits inbetween the 2 devices (the TV and the sat receiver) - if i go through the walkthroug to repair that all works fine then when i come to use the remote...nothing. Just bought some high quality brand new cables which havent changed anything either...
Look forward to any help - oh the firmware on the tv and amp is on the latest version.
Cheers