dabooth

Through multiple updates, this issue still exists. I’ve never heard from LG. My work around is not elegant but it does work. I have Apple TV connected to this TV. I can say “Hey Siri, turn on the TV” and sure enough it will turn on.

I am rather network savvy. I have software running on my LAN that shows what IP addresses and MAC addresses (devices) that are connected. I can see that when I power off my LG 49UN7300PUB LG TV it disconnects from the network. It doesn’t matter whether the connection is via ethernet or WiFI (2.4G or 5G). Well if the TV is not connected to the network Apple Homekit will show the device as “no response” and you won’t be able to turn on the TV via an app either. I have tried several settings including Quick Start on/off and Mobile Device Management on/off. I have tried a variety of power settings. Everything to no avail. If an LG technician could advise on how to keep the network connection active, it would resolve this issue. I believe it to be a software / firmware issue with the LG TV. So, any guidance here?

I am rather network savvy. I have software running on my LAN that shows what IP addresses and MAC addresses (devices) that are connected. I can see that when I power off my LG 49UN7300PUB LG TV it disconnects from the network. It doesn’t matter whether the connection is via ethernet or WiFI (2.4G or 5G). Well if the TV is not connected to the network Apple Homekit will show the device as “no response” and you won’t be able to turn on the TV via an app either. I have tried several settings including Quick Start on/off and Mobile Device Management on/off. I have tried a variety of power settings. Everything to no avail. If an LG technician could advise on how to keep the network connection active, it would resolve this issue. So, any guidance here?