Brian B

I think the answer is that LG hates you (and the rest of us) and wants your TV to be redundant so you buy a new one. My preferred option is to buy something like a google chromecast or similar and use them for everything 'smart'. These things work much better for any and all apps than the crappy apps on the 'smart' TV. LG quickly makes their older TVS unusable with bloated software or just no updates - but you can sidestep that with an HDMI device such as chromecast and never use their rubbish software again.

Same problem here. I do not update the software because it gets worse and worse. But my kid did it. Now you get this terrible miniguide every channel change and on top of that I do not seem to be able to use magic remote in the same way (e.g. to see show information or hit record). A massive reduction in usability. I will never buy LG again.