Smartboy

Hi Ana, I have a quite recent LG OLED 65 C3 (2023) which is a "smart" TV. When I first installed the TV, I also installed a lot of applications (that you can find in the LG content store). Of course I installed SPOTIFY among all the apps. Among all the new LG TVs, those that are using webOS are all elligible to get access a lot of app in the LG Content Store. From https://us.lgappstv.com/main (please change us with your country 2 letters), you can search for a specific model (for exemple mine is OLED65C3) for a specific application (for example SPOTIFY) or you can list applications supported. Generally when you have a webOS TV, there are generally like 3000 apps that you can install on your smart TV. Hope this will help you.

Hi BozaB, did you also upgrade to a recent webOS version just after the C4 installation ? You can check that in the setting (wheel) menu from the magic remote. You can also see if you have notifications to ask you some actions (like updates). I suggest that you update to the latest version that you can (for the c3, this is the 23.20.50). I don’t have it for the C4 … Also, I only have 2 devices connected to my LG Tv (a box and a sound system). I suggest that you disconnect some of these devices (one by one) and check if you still have the issue.

Hello Dinoc, I am also a user of a LG C3 65OLEDC3. I have recently upgraded to 23.20.50 like you. Everything is working fine. Except that sometimes there are some short interruptions on different streaming platforms like Netflix or Fubo or even Youtube. BUT the TV is not rebooting. The worse is that recently I got a kind of 30 secondes retro feedback on Netflix and Apple TV (I mean, I was looking at the TV when suddenly it went back to 1mn ago in a series). No SW crash, no rebbot ... Could i be a fiber issue ?

Hello pingber, I am a LG user like you. You have a C1 and I have a C3. Netherless, the home screen should look like the attached picture of my home screen (sorry it is in french). The last row contains input and some documentations in my case. If this is also your case, then for this last (bottom) row you cannot change it. Witht the lastest WebOS version, you cannot remove the different rows. Unfortunately, WebOS is quite rigide : and you cannot really customize and simplify the home screen. Phil. IMG_4066.HEIC

Hello Chris, you can remove most of them by using the edit CARD. In your Deutch documentation, find a chapter called : "Manage LG webOS TV Home" and then "Edit Card List". However you cannot remove the Edit Card button after removing all cards. But it is better than nothing.

You english is perfectly correct. I am French and member of this community group (not a LG employee). I also bougth the C3 TV recently and I also have this logo that takes 2 seconds or so. But I choose to go directly to the "recent input" (your Entrada Reciente) so I bypass the LG menu (there is a paramter for this). However, I think your question is about how to bypass the logo, isn't it ? I don't have the answer for that. I think the logo is "mandatory". Phil.

I remember that in the webOS menus, there are a "hotel mode" in the menu setting ... I am not sure if it is going to solve your issue ... Check "LG Hotel mode" on Youtube

Hi all, I am trying to find a solution to the native but complex "magic" remote control from LG. For elder or young people, this magic remote control with the OLED C3 TV is too complex or too busy (using a lot of unused keys. The new model for remote control is now either the Apple TV RC, the Android TV RC or the Google TV remote control. All these RC are small, easy to use with only 10 to 15 keys instead of the 40 to 50 keys. I saw that. in the past LG introduced smaller remote control (see below the first image LG AN-MR500) but I am not sure it is supported with the LG OLED C3. I also saw that the latest projector CineBeam Q comes with a small new RC (see bellow). This new white RC has only the necessary keys (max 10) and seems to be fine ! Also, the new C4 is coming seoon and I suppose it will include a new Remote Control but we don't know yet what it is ... Do you have an idea to solve my issue ?

Hello Jibun, I also bought a brand new LG TV C3 model recently and everything is working as expected when I power off. Maybe you have set the always ready mode (see the picture below) ?

I also have the same issue : in the documentation of my LG TV C3 (see the attached file), there is a chapter called "Setting Universal Control" where it explains how to set up automatically or manually the magic remote to get access to your external device (in that case the MIBOX). I tried both configuration but it doesnt work ... or I missed something ... w23_mr2_eu03_eng.pdf

After some research, I think this is almost impossible to turn off the floating cursor ! Because some applications like the web browser for example is using it. I really think that for elder people, it is very disturbing. In my search I also found some "compatible" remotes where the pointer cannot be activated. BTW, I didn't buy any of these remotes ... This could be a workaround (or not). I simply reconnected my Android TV box and I am using the very simple Android remote (6 keys ... but not called a magic remote). Another possibility could be to rewrite the webOS it-self from the github web site but I am not sure to want to spend days on that question.

Hi webos_24, I have the same issue and I came to the same conclusion. You cannot delete a lot of things in the home screen. The only way to solve that problem is to get rid of webOS ... I used a connected xiaomi MI BOX S and I connect automatically to it at startup (and also use HDMI CEC so that I can use the MI BOX remote to control startup and shutdwon of both MI BOX and LG TV at the sametime). It is working really great. For elder people, I also use a FLauncher application in the android MI BOX that presents a nice clear and simple menu to launch the list of streaming applictaions. btw, i don't use any cable or live TV ... Hope this could help. NB: it is a pity that this webOS is not an open software ...

After some tests on WebOS 23 on the home screen, you can just remove the ads, remove all the tiles (or cards) except the "Mofify" card that will stay in the middle of the screen. Concerning the "Apps" bar, you cannot remove some specific ones like the browser, the dashboard, ... And finaly the bottom items cannot be removed at all (you can just remove the recommendations from the general parameter menu). To summarize, you cannot customize the home screen ... It is really a pity.

My answer is more a workaround to your question : in the Web App bar, find a browser and type fast.com in the URL field.

Before I buy this very nice LG TV with WebOS 23, my wife and I were using an old samsung with an android TV box. So it is very difficult to adapt to the cursor / pointer. I read the documentation and found it is possible to press the direction buttons to momentarely remove the cursor (which is painfull to navigate for us). But each time I press one of the home, return, wheel buttons, then you know what, the pointer is back on the screen. I read the documentation from A to Z and didn't find any parameter to permanently DISABLE the pointer ... Any workaround or parameter that I missed ?