152bobby

Went back to reinstating my Alexa speakers and have everything working apart from getting Alexa to turn the TV on. I tried to see if there was a option within the TV settings to change it from the normal standby mode, so that it will take an Alexa command, but cannot find anything. I thought this would be a common issue with forum members, but I have sod all help and absolutely SHOCKING LG customer support, they give you a Support ticket and NEVER get back to you...it's been months !!! I probably will not be buying any LG products in the future, especially when it comes the time to upgrade my TV. I'm just not interested in funding companies that are happy to sell you their products and don't invest some of their profits in customer support .

I have been trying to get my Google Home and Nest Audio Speakers to turn my LG OLED65C24LA TV on and off. I have linked ThinQ to Google Home but it still wouldn't work. So plan B was to get a Chromecast to do this one simple voice activated request....I have no intentions of using Chromecast for anything else! So this actually does work, however, when asking it to turn the TV on, it defaults to the home page of Chromecast TV, I want it to just open to my normal TV system, which is Sky Q. Ideally, I would like to disconnect the Chromecast and just get Google Home and ThinQ to do this !! I have checked every setting and trawled the internet for a solution. I've posted on the AV Forum in the UK and the Google Forum and I'm waiting on a call back from LG Support UK. I expected this to be a VERY simple task !! Can anyone help with this ?