dinoc

I contacted the local LG service center and they changed the motherboard for the TV (under warranty), hopefully the new one will work fine.

I haven't resolved the issue, the local service support asked me to reset it to default and monitor, did it but it does the same thing, randomly resets itself while watching Netflix, Max or Youtube. I tried the service menu but I couldn't understand it was not able to see the reason for reset.

Hi, Vladimir, So I need a special remote to enter the service menu? I only have the LG Magic remote (I don't see any in-start button there).

Yes, this sounds more like a networking/streaming issue.

Hi everyone, Since the last OS SW update for webOS 23.2050 for my OLED LG TV 65C3 I have noticed a weird problem where the TV randomly shuts down by itself while watching TV, Netflix, YouTube … I couldn’t find a pattern when and how this happens it seems to behave like this randomly. I t’s like.a SW crash behaviour memory leak or something (just an assumption). I mention this is not the energy saving auto power off feature. Have you guys encountered such issue?

Managed to have it solved by the LG local support: "First of all you will need to clear the Notification section, then access: Settings, All settings, General, System, Location, LG services country and change it for 2 minutes, then set it back to Romania, go in the app section (Home), to agree the usage Term's and policy. If nothing changes, a Factory reset will be needed, " No more SPAM

I have an LG TV with Web OS 13.30.56 and the HBOMax app was replaced by MAX app. Since installing the new app I get 50+ per day ads notifications from Max app with the same add, every day , 50 notifications per day. I've made a video with the problem to understand it better: https://www.youtube.com/shorts/hNAG_tLOxwo Where can I report this problem to get it fixed? Please feel free to move this topic to a more appropriate area, if needed. Thank you