Satvied

Just an update after contact with LG customer support. The trick seems to be to switch off the 'programme list update' in the satellite settings and this then re-activates the 'add satellite' option. Further, the nearest satellite was then also selected as was the case before the recent webOS update.

Hi OhmorrowSouthWales, I assume that you are also based in the UK? I am asking, as I have been in contact with LG customer service about my satellite selection issues after the recent webOS update to version 23.21.20 for my LG TV (model: OLED55B36LA). For some reason, they have imposed some serious restrictions on their UK customers, as I can only select the UK default satellite (Astra 28.2E). When I go to my TV settings, using this updated webOS version, I can not add a second or different satellite as the 'Add Satellite' button has been greyed out. In the previous version of webOS this was possible. Customer service have suggested that I raise a 'Voice-of-Customer (VOC)' ticket. Have you ever considered this as a way of speeding up LG finding a solution for these bugs?