garamja
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Flawed Design – Scroll Wheel Breaks, No Repair Option
garamja posted a question in LG webOS Smart TV Questions
The LG Magic Remote (AN-MR19BA) is poorly designed. The scroll wheel stopped working after minimal use, while the rest of the remote works fine. Instead of offering a repair, LG forces you to buy a new remote at a high cost. This feels like planned obsolescence. Why include a fragile scroll wheel when it’s not even essential? Avoid this product unless you’re okay with replacing it over minor issues. Zero stars.