Hello everyone,
I'm brand new here, so please forgive me if I make any mistakes.
I'm experiencing exactly the same issue with my LG G2, connected via HDMI 2 to a Sony STR-DH790.
This problem first appeared about six months ago, initially occurring only 2-3 times every couple of weeks. Unfortunately, it has progressively worsened, and in recent weeks, it has become constant, lasting uninterrupted for at least five minutes if left unresolved.
Last month, LG kindly replaced my TV's mainboard for free despite the warranty being expired by six months, but sadly, the issue persists. Initially, I suspected the receiver might be at fault. However, after extensive research last night, I discovered this forum and thread. It now seems likely that one of LG's updates released last year may have introduced a handshake problem.
Here's what I've tried so far:
Disconnected all devices from the TV except the receiver.
Disabled eARC, Passthrough, and all advanced audio output settings on the TV.
Disabled eARC on the receiver.
Turned off the receiver, disconnected it from power for 30 minutes, then reconnected and powered it back on.
Turned off both receiver and TV, disconnected both from power for 30 minutes, then reconnected and powered them back on.
Completely disconnected all cables and wires from the receiver and TV, powered them off, then reconnected and powered them back on.
Tested with multiple different HDMI cables.
I have tried every possible combination of these solutions without success.
Attached are three videos demonstrating the issue, as well as a simple schematic of my setup.
I'm hoping someone here might have a solution, or at least confirm if LG is aware of the issue and working on a fix.
Thank you very much for your time. Have a great day!
Img 2692.mp4
Img 2693.mp4
Img 2694.mp4
Hello everyone, I'm brand new here, so please forgive me if I make any mistakes. I'm experiencing exactly the same issue with my LG G2, connected via HDMI 2 to a Sony STR-DH790. This problem first appeared about six months ago, initially occurring only 2-3 times every couple of weeks. Unfortunately, it has progressively worsened, and in recent weeks, it has become constant, lasting uninterrupted for at least five minutes if left unresolved. Last month, LG kindly replaced my TV's mainboard for free despite the warranty being expired by six months, but sadly, the issue persists. Initially, I suspected the receiver might be at fault. However, after extensive research last night, I discovered this forum and thread. It now seems likely that one of LG's updates released last year may have introduced a handshake problem. Here's what I've tried so far: Disconnected all devices from the TV except the receiver. Disabled eARC, Passthrough, and all advanced audio output settings on the TV. Disabled eARC on the receiver. Turned off the receiver, disconnected it from power for 30 minutes, then reconnected and powered it back on. Turned off both receiver and TV, disconnected both from power for 30 minutes, then reconnected and powered them back on. Completely disconnected all cables and wires from the receiver and TV, powered them off, then reconnected and powered them back on. Tested with multiple different HDMI cables. I have tried every possible combination of these solutions without success. Attached are three videos demonstrating the issue, as well as a simple schematic of my setup. I'm hoping someone here might have a solution, or at least confirm if LG is aware of the issue and working on a fix. Thank you very much for your time. Have a great day! Img 2692.mp4 Img 2693.mp4 Img 2694.mp4
