LG Responds
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Hi Team,
May we ask for the Development/Engineering team email address handling WebOS (OTT) for corporate.
Regards,
Jzurge
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OSN Play app cannot find on LG Content Store. LG 55UJ670V. TV has is connected to a working internet connection, Other app is fine and can be installed. Restriction related concern has been verified (IP and Broadcast country). Is there another way to install the app in case it cannot be found on LG Content Store?
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LG is aware that some users experienced difficulty accessing the LG Content Store between 12/30/2015 and 1/4/2016. After researching this, it was noticed that this issue appeared to be occurring on units utilizing Comcast as the ISP. All access issues have been resolved at this time. If you continue to experience difficulties accessing the Smart World/LG Content Store, we are here to help. For additional assistance, please contact us at 1-800-243-0000. We’ll be happy to help you with resolving this issue.
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LG content store issues, apps cannot be updated
LG Responds replied to romix's question in LG webOS Smart TV Questions
LG is aware that some users experienced difficulty accessing the LG Content Store between 12/30/2015 and 1/4/2016. After researching this, it was noticed that this issue appeared to be occurring on units utilizing Comcast as the ISP. All access issues have been resolved at this time. If you continue to experience difficulties accessing the Smart World/LG Content Store, we are here to help. For additional assistance, please contact us at 1-800-243-0000. We’ll be happy to help you with resolving this issue.
