hard2cu

After finally resolving all of these issues we've had with MLB.TV and our LG TVs over the past couple of years, I recently received a message through my TV's messaging system stating that LG will no longer be a supported device for MLB.TV. Has anyone else seen this? Isn't that lovely if it is the case!

As the original poster of this topic, I am happy to report that I was able to stream a full game this past Sunday without issues. Whether this is an isolated experience or not remains to be seen because I haven't attempted since (or before for that matter), but I do know that the app built-in to the TV still has not been updated and is still listed as being the version from May 2015. This is obviously the same version that I had problems with last year, but just to be safe, I have my AppleTV on standby. If the issues resume, I will let you know. Also, I'll agree with DrMagnusCranium that neither party will admit fault. When this started to happen last year I contacted LG first and they told me it was an MLB.TV issue, then I contacted MLB.TV and they told me it was a LG issues so at that point, I just resorted to other media players, etc to stream the games.

I don't think it will do any good. I have done that on more than one occasion and after going through needless troubleshooting steps, I am always given the same response, "escalating this (case) for further research." Then, after about a day or two without activity in the discussion, it gets archived and can no longer be accessed. This is what had prompted me to log in another discussion/ticket to only go through the same thing and to only receive the same response as before. In that forum as well as this one, there were several people that responded with the same issues yet MLB.TV apparently does not want to address/fix the problem. It has been over 6 months since my initial complaint to them and still no resolution. In all honesty, I gave up and have just resolved to using my Apple TV or other devices to stream the games. I did ask them, however, to remove the TV(s) for the compatability list and after my last look, they haven't even done that yet. Good luck to all.

FYI....I contacted LG directly back in May and they said that it is not an issue with LG, but rather an issue with MLB.TV. I posted a similar discussion on MLB.TV and there were a lot of other people with the same issues for this TV. Over time, when I mentioned when a fix was going to be in the works, I always got a response such as "we will forward this request to our developers for further testing and consideration" and then never hear back from them. After 2 weeks of inactivity on the thread and they archive it to the point where it cannot be found. I finally gave up and just decided to use other devices such as AppleTV, etc to connect. I am not sure about everyone else, but according to the MLB.TV app on my TV, the last time it was updated was 5/19/2015 which seems to be the root cause of the problem. They (MLB.TV) need to update the darn thing!!

I just recently purchased a new LG 65UH7700 TV and I am currently having problems with the MLB.TV app. I can launch the app fine and I can start watching a live steaming game fine, but after about 30 seconds or so of watching a game, the app freezes and then the TV reboots. I know it is not my internet connection because I can watch the games fine on other devices on the same network such as on my 5 year old LG TV, the Apple TV, or my iPad, or iPhone. I purposely bought the LG TV over a Vizio because it had the MLB.TV app built in whereas the Vizio did not. Has anyone else experienced this? Is this an issue that I should return the TV for or have a technician come out to troubleshoot? Please help!!