sw1066

I have a pair of wireless Sennheiser RS 165s for my LG TV and they are brilliant (not especially cheap but well worth the money) https://www.amazon.co.uk/Sennheiser-RS165-Vibrant-Wireless-Headphones-black/dp/B00SBBMFLC/ref=sr_1_1?ie=UTF8&qid=1550343998&sr=8-1&keywords=sennheiser+rs165 They will work with any device that has a 3.5 mm headphone output (a single cable input/output) - I can't tell for sure if your model has such an output but it should be in your manual if so.

If you haven't done so already I would start by uninstalling the Amazon app and downloading the latest version from the LG content store (you should be able to do this through the TV). It could just be that the version you currently have got corrupted somehow - Amazon is working fine for me at the moment, so it's probably not a generic community wide issue. Good luck!

Hi mariekach Go to the LG content store (there should be an app for this on an LG Smart TV) and look for the latest Amazon app to install

Yep, worked for me too - many thanks for keeping me updated, much appreciated!

What does "deregistering" your TV involve? Did it affect anything else? Anyway, if it's broken on 2 different LG models odds are it's an app problem I would guess. Thanks for keeping me up to speed!

I held off on the reset option, so thanks for that info - obviously no point. Fortunately, my LG TV gives me the option of accepting an update or keeping the current version of any given app, so I can afford to wait a bit and see how this pans out before chancing other app updates! I suppose we will have to wait now for a working update if it is Amazon's "fault" so to speak. Please let me know what response you get from Amazon, and I will likewise post anything I learn on here in the meantime (it is useful to know that the update is not working on 2 different LG TVs though as that may tend to indicate that it is indeed the app at fault).

Same here and I've tried the same as Gandalf999 to no avail. I suspect the problem is with the current Amazon update rather than the TV, but I am a bit worried now about updating the other apps -e.g. NOW TV is asking to be updated- until we know for sure. Do LG monitor these forums?