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Found 2 results

  1. Hello, I have a problem enabling my subtitles on my LG UH65 TV. All my computers are connected to the same network and are in the same HomeGroup (windows 10 feature), my LG-TV is connected to the same network. My primary computer is working as a media server without any applications (like Plex etc..). I have been working on it for days and now I got to the point where I can view the videos which located on my primary computer, on the TV. At this point I wanted to watch the videos with subs so I did the following actions: 1. Pressing on Photos and Movies. 2. Choosing the videos folder, navigated to "All Videos" 3. The video has started 4. Pressed on the "3 points" button and saw there is a button called subtitles but it was grayed out and disabled. What can I do in order to make it work? Few things that I think you need to know: - the subs has the same name - the files (movie and subs) located at the same directory - for some reason, I have to put the videos (and the music and the photos) on my library on Windows Media PLayer to be able to see them on "All Videos" directory Thank you very much !!
  2. I have LG TV 55LF652V-ZA, serial 603WRFSME603, software 04.04.45 (now 04.05.56) that used to accept Miracast fine until a few months ago. I use Lenovo Helix laptop. Until a recent (2 weeks ago) webos update the message I got on TV was 'Your device has been disconnected'. Now the error message is better, saying 'STREAMING PROBLEM. Your Helix is successfully connected with your TV but there is a problem with its screen. Please make sure whether the Helix is working and please properly set up and connected.' The phone support was not very helpful (asking to check the refresh rate of the laptop screen, change wifi channel, besides the reconnection, etc). So what are the additional ideas to get Miracast working? What are the settings in the laptop that are relevant and can be changed? Miracast from phone to TV works. Note that it used to work fine until a few months ago. Kaido
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