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LG TV won't work after update

JRay

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JRay Newbie

JRay

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Our TV just did an update and now certain buttons on the remote aren't working, and the TV won't stay on if it even comes on at all you get a dark blue screen and that is it.. such a great update. Now what do we do? The remote batteries have been changed and it still isn't working correctly. We unplugged the TV and then replaced it in.. ugh.. 

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Angel Beagle Contributor

Angel Beagle

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1 hour ago, JRay said:

Our TV just did an update and now certain buttons on the remote aren't working, and the TV won't stay on if it even comes on at all you get a dark blue screen and that is it.. such a great update. Now what do we do? The remote batteries have been changed and it still isn't working correctly. We unplugged the TV and then replaced it in.. ugh.. 

That bites. I had the same update a few days without any problems. I was going to suggest what you did. 
 

Might have to contact LG customer service. You also can check to see if you have a reset button on the telly somewhere.

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Núria Newbie

Núria

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Posted
On 12/13/2023 at 3:30 AM, JRay said:

Our TV just did an update and now certain buttons on the  remote aren't working, and the TV won't stay on if it even comes on at all you get a dark blue screen and that is it.. such a great update. Now what do we do? The remote batteries have been changed and it still isn't working correctly. We unplugged the TV and then replaced it in.. ugh.. 

i have the same problem exactly. What we have to do, LG?

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