LG Expands Relationship With Wash to Provide Commercial Laundry Services in North America
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By News Reporter
Innovative Appliances Leverage Company’s Industry-leading Technologies to
Deliver Exceptional Efficiency and Convenient Customer Experiences
SEOUL, Feb. 19, 2025 — LG Electronics (LG) is presenting its state-of-the-art laundry solutions at the 2025 Kitchen and Bath Industry Show (KBIS). The new models leverage LG’s industry-leading inverter heat pump and AI technologies, delivering enhanced efficiency and a host of convenient energy- and time-saving features. Embodying LG’s Zero Labor Home vision and customized for the North American market, the latest lineup offers an extensive range of options to meet customers’ diverse needs.
LG’s washer and dryer, powered by LG’s energy-efficient dual inverter heat pump, will be displayed in the Zero Venting zone of LG’s booth at KBIS. Featuring an innovative ventless design, these laundry solutions are easier to install than conventional vented models and optimize space utilization, making them easier to install. In addition, LG’s laundry solutions employ Artificial Intelligence Direct Drive (AI DD) technology that offers sophisticated clothing care with a simpler user experience, analyzing load weight and fabric type to automatically apply the optimal washing and drying motions to achieve the best results.
LG will also showcase the SIGNATURE 29-inch laundry solution lineup, including a washer and dryer pair and the impressive WashTower. The new washer and dryer feature a sleek, luxurious design and boast the largest capacities in their categories – 5.8 cubic feet for the washer and 9.0 cubic feet for the dryer. To increase capacity without occupying additional floor space, LG’s mini wash and pedestal can be installed directly beneath the washer and dryer. The new LG SIGNATURE washer and WashTower both deliver exceptional performance and efficiency with advanced AI Wash and TurboWash 360° features, enabling users to complete more laundry in less time, leading to zero inefficiency in daily chores.
In the Zero Gas zone, visitors can explore the benefits of LG’s latest heat pump-equipped laundry solutions. Unlike conventional gas-vented dryers, LG’s heat pump dryers use a closed-loop system that recirculates air within the drum. This innovative system not only facilitates effective low-temperature drying but also helps reduce fabric damage, boost efficiency and contribute to lowering the carbon footprint, setting a new benchmark for sustainable laundry care. Also on display in the zone is the 27-inch LG WashCombo. This all-in-one washer and dryer combines an inverter heat pump with a ventless design and a space-saving configuration. The WashCombo, when paired with LG’s diverse laundry solutions, provides a seamless and stylish laundry setup for any household environment.
For added convenience, all of LG’s new laundry solutions can be remotely controlled and monitored via the intuitive ThinQ app. The app also lets users track their LG appliances’ energy consumption and offers access to ThinQ Care, which helps prevent costly and inconvenient service visits by alerting users to potential issues before they occur.
“LG will continue to leverage its advanced heat pump technology to strengthen its leadership in the North American premium home appliance market,” said Lyu Jae-cheol, president of the LG Home Appliance Solution Company. “The new laundry solutions we’re displaying at KBIS 2025 illustrate our progress in, and commitment to, realizing the Zero Labor Home vision.”
Visitors to KBIS 2025 can experience the new LG laundry solutions firsthand at the company’s booth (West Hall #2417, Las Vegas Convention Center).
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By News Reporter
LG Business Cloud Welcomes LG DOOH Ads and LG Pro:Centric Stay,
Providing More Tailored Options for Diverse B2B Environments
SEOUL, Jan. 20, 2025 — LG Electronics (LG) will unveil an enhanced version of LG Business Cloud, an online platform that streamlines the management and operation of LG commercial displays and hotel TVs, at Integrated Systems Europe (ISE) 2025 in Barcelona, Spain, from February 4-7. Designed to meet the evolving demands of B2B clients, the platform now offers the LG DOOH Ads advertising solution for digital signage products, as well as the LG Pro:Centric Stay solution for short-term rental businesses.
LG DOOH Ads provides customers with a comprehensive, customizable and easy-to-use solution for commercial display advertising. Users can set key parameters, such as region, price and ad types, and LG DOOH Ads will automatically select suitable advertisements for display. This reduces the need for businesses to find and secure advertisers themselves. In addition, LG’s advertising solution gives users the flexibility to display ads that they have sourced independently. What’s more, LG DOOH Ads uses advanced AI camera technology to analyze viewers’ data such as gender, age and behavior, delivering customized advertisements based on viewer behavior. It also provides analysis reports on the expected effectiveness of these ads.*
LG Business Cloud also introduces LG Pro:Centric Stay, a new solution created specifically for short-term rental businesses. LG Pro:Centric Stay complements the existing lineup of software solutions available on the platform, including the LG SuperSign Cloud digital signage content management system, LG Pro:Centric Cloud for hotel TVs and LG ConnectedCare. Tailored for diverse B2B environments, these innovative tools help to ensure greater efficiency and flexibility in signage management.
Worldwide, LG continues to support major B2B clients with its seamlessly integrated signage software solutions. Mexico-based hospitality company, Grand Velas, employs LG Pro:Centric Cloud, a solution designed expressly for LG Hotel TVs. LG Pro:Centric Cloud simplifies content management and enhances the guest experience, allowing operators to provide personalized information – such as targeted discount offers for honeymooners or shuttle departure times for tour groups – to each room.
A prominent Spanish telecommunications provider and a well-known U.S. fast-food franchise have embraced LG ConnectedCare, a solution that delivers convenient and intuitive remote display management. Significantly improving operational efficiency, LG’s solution reduces the need to individually adjust each display and enables proactive issue resolution, providing timely email alerts to system managers in the event that a screen error is detected.
LG’s impressive digital signage software solutions – including the newly-added LG DOOH Ads and LG Pro:Centric Stay – are all accessible through the LG Business Cloud platform.
“With the arrival of LG DOOH Ads and LG Pro:Centric Stay on LG Business Cloud, companies can now manage their digital displays more efficiently,” said Paik Ki-mun, head of Information Display Business of the LG Media Entertainment Solution Company. “We aim to provide global B2B clients with differentiated signage software through LG Business Cloud, enabling remote display management and personalized content distribution.”
Attendees of LG’s session at ISE 2025 who verify their subscription to the LG Business Cloud platform will receive an exclusive 50 percent discount coupon for the solution subscriptions.
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* The AI camera-based service, which includes customer behavior data analysis, requires integration with external solutions and incurs an additional payment.
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By News Reporter
With Advanced AI Features and Capabilities, 2025 LG gram Laptops Deliver
Smarter, More Personalized Productivity Experiences
SEOUL, Dec. 31, 2024 — LG Electronics (LG) is set to unveil its 2025 LG gram lineup, the company’s first on-device AI-powered laptops, at CES 2025 in January. The new lineup includes innovative models such as the gram Pro, gram Pro 2-in-1, gram and gram Book. Leveraging LG’s gram AI technology,1 the latest grams deliver state-of-the-art capabilities and stellar performance, harnessing large language models and personalized AI features to elevate the user experience – all while preserving the series’ iconic slim and lightweight design.
Enhancing Productivity and Personalization with LG gram AI
The 2025 gram laptops present a smarter, more secure and highly-personalized user experience through LG’s innovative gram AI. With gram chat On-Device, these laptops utilize AI algorithms to process and analyze data locally without requiring a network connection. At the same time, they provide convenient access to cloud-based AI services via gram chat Cloud, powered by GPT-4o. This subscription-based service, which uses GPT-4o, is offered free of charge for the first year. The integration of on-device and cloud-based AI creates a hybrid AI solution that enhances productivity by delivering personalized insights, a comprehensive knowledge base and an intuitive, ever-evolving experience that adapts to users’ needs.
gram chat On-Device employs a small language model derived from LG AI Research’s EXAONE large language model. This enables fast and secure local processing to provide relevant answers and simplify device management. Notable features include Time Travel, allowing users to quickly and easily revisit web pages, documents, videos and audio files. Meanwhile, gram chat Cloud leverages vast web-based datasets for detailed and comprehensive responses to user inquiries. Additionally, gram chat Cloud integrates with personal calendar and email services, enabling users to manage their schedule and send and receive emails more efficiently.
Unleashing Unprecedented Performance with Intel’s Next-Generation Processors
The 2025 gram laptops set a new benchmark in the series’ history, powered by Intel’s next-generation processors: the Intel Core Ultra H-Series (Arrow Lake) and the Intel Core Ultra V-Series (Lunar Lake). The H Series processors are designed to maximize traditional PC performance, while the V Series CPUs are optimized for AI-driven PC experiences.
The Arrow Lake-powered gram laptops boast more computing power and improvement in graphics processing, compared to 2024 gram models. These impressive laptops deliver an exceptional all-around performance that prioritizes core PC functionality. The Lunar Lake-powered models come equipped with Microsoft’s “Copilot+” PC functionality, offering productivity- and creativity-boosting features such as real-time video subtitle translation and AI image generation.
Delivering Innovation and Versatility for Every User
At the forefront of the 2025 lineup is the LG gram Pro (model 17Z90TR), a laptop that presents the best of performance and portability. Inside the gram Pro’s sleek, slim and lightweight form factor is an Arrow Lake CPU and NVIDIA GeForce RTX 4050 graphics card. This advanced hardware combination enables the gram Pro to effortlessly handle a variety of demanding tasks, from resource-intensive graphic design and 3D-rendering work to video editing and running the latest AAA games.
The lineup also includes the new LG gram Pro (model 16Z90TS), the first Copilot+ PC in the gram series. Measuring just 0.49 inches thick and weighing 2.73 pounds, it delivers remarkable portability. Another highlight is the 16Z90TR, boasting a 16-inch display and an impressively light weight of only 2.64 pounds. As the lightest model in the 2025 gram Pro lineup, it exemplifies gram’s signature lightweight design while delivering powerful performance.
Additionally, the highly versatile LG gram Pro 2-in-1 (model 16T90TP) has been recognized with a CES 2025 Innovation Award for its outstanding design and functionality. Offering incredible flexibility, the device comes with a wirelessly chargeable stylus pen that expands and enhances the user experience.
To expand its U.S. market presence, LG is introducing the LG gram Book (model 15U50T), an entry-level model offering key features and benefits of the gram series at a more accessible price. The gram Book has a 15.6-inch Full HD (1,920 x 1,080) display, expandable storage options, a 720p HD webcam with privacy shutter, and a slim and light design for take-anywhere convenience.
All new gram laptops support gram Link 2.0, an upgraded version of the gram Link feature first introduced last year. gram Link 2.0 facilitates seamless device connectivity across operating systems,2 allowing users to easily share content and transfer files with a diverse range of PC and mobile products, including iOS and Android-based smartphones. This feature also allows users to handle incoming phone calls directly on their gram laptops, minimizing workflow interruptions.
“2025 LG gram products, featuring advanced gram AI, are powerful, portable productivity companions that can understand users’ needs, intelligently utilize relevant information, and enhance workflow,” said YS Lee, vice president and head of the IT Business Unit, LG Media Entertainment Solution Company. “LG is committed to delivering premium-quality laptops that harness the latest AI technologies to enable users to do and achieve more.”
Specifications:
LG gram Pro 2-in-1 (16T90TP) LG gram Pro (17Z90TR) LG gram Pro (16Z90TS) LG gram Book (15U50T)
Display Size 16-inch 17-inch 16-inch 15.6-inch Display WQXGA+ (2,880 x 1,800) OLED WQXGA (2,560 x 1,600) LCD WQXGA (2,560 x 1,600) LCD FHD (1,920 x 1,080) LCD WQXGA (2,560 x 1,600) LCD Brightness (Typ.) OLED: 400nit 400nit 400nit 300nit LCD: 400nit Refresh Rate OLED: 48-120Hz (VRR) 31-144Hz (VRR) 31-144Hz (VRR) 60Hz LCD: 31-144Hz (VRR) Weight 3.08 lb 1,399g
3.26 lb 1,479g
2.73 lb 1,239g
3.74 lb 1,700g
Size 357.3 x 253.8 x 12.4 ~ 12.9mm
379.4 x 265.4 x 14.4~15.8mm 357.7 x 251.6 x 12.4 ~ 12.8mm 359.8 x 237.8 x 18.9~19.4mm Battery 77Wh 90Wh 77Wh 51Wh Thermal Mega dual cooling system Fan cooling system CPU Intel® Core Ultra 7 processor / Intel® Core Ultra 5 processor Intel® Core Ultra 9 processor Intel® Core Ultra 7 processor
Intel® Core Ultra 5 processor
Intel® Core i5 processor GPU Intel® Arc graphics NVIDIA RTX4050 with GDDR6 6GB Intel® Arc graphics Intel® Xe® graphics Memory Max 32GB (LPDDR5X Max 8,400MHz, Dual Channel) Max 32GB (LPDDR5X Max 8,533MHz, Dual Channel) 8 / 16 DDR4 (Dual Channel, 3200MHz) Storage Dual SSD (M.2) 512GB / 1TB / 2TB (Gen4 NVMe) 1TB / 512GB / 256GB (NVMe) Audio HD Audio with Dolby Atmos Speakers Stereo Speaker (3.0W x2)
Smart AMP (MAX 5W x2) Stereo Speaker (3.0W x4)
Smart AMP (MAX) Stereo Speaker (3.0W x2) Smart AMP (MAX 5W x2)
Stereo Speaker 1.5W x2 I/O Port 2x USB 3.2 Gen2 2x USB 4 Gen3x2 Type C (with Power Delivery, DisplayPort, Thunderbolt 4)
HDMI 2.1 (4K@60Hz)
1x USB 3.2 GEN1x1 1x USB 2.0
2x USB3.2 GEN2x1, HDMI 2.1 (4K@60Hz)
Software LG gram Chat LG gram Link
LG Glance by Mirametrix®
LG gram Link Webcam FHD Webcam + IR Camera with Webcam & Dual Mic. (face-recognition) HD Webcam w/privacy shutter
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1 Availability of AI features may vary by model.
2 The gram Link 2.0 supports devices running iOS and Android. The compatibility may vary depending on the device and operating system version.
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By News Reporter
At the heart of LG appliances lies its powerful Core-Tech, now enhanced with AI capabilities. This technology enables intelligent control of key components, enhancing energy efficiency, ensuring delicate performance and delivering tailored solutions that embody LG’s vision of a Better Life for All.
For instance, LG washing machines feature AI DD, which combines deep learning technology with the company’s 6 Motion Direct Drive technology. This system analyzes fabric types and optimizes washing cycles, utilizing six unique drum motions to provide tailored care for all kinds of fabrics. This not only enhances washing efficiency but also minimizes damage to clothing. However, LG’s commitment to enriching lives extends beyond products. LG offices worldwide actively utilize the company’s laundry solutions to benefit local communities.
In September, Typhoon Yagi ravaged large parts of Southeast Asia including Vietnam. In response, LG Vietnam took action to help the residents of Nam Định and Yên Bái by operating mobile and stationary laundry stations free of charge. This initiative allowed nearly 425 locals to clean approximately 3.5 tons of clothing and blankets.
To handle this significant volume of laundry, LG deployed over 60 employees to operate the washing stations, which were fully equipped with advanced washers and dryers. This ensured that every item was thoroughly cleaned and deodorized after exposure to contaminated floodwater.
This initiative builds on LG’s previous efforts to assist communities in central Vietnam affected by natural disasters in 2020, where free laundry stations across the Quang Binh and Quang Tri provinces cleaned nearly 1,000 kilograms of laundry.
Once this vital campaign concludes, LG Vietnam plans to donate the washing appliances used to educational and medical institutions in Yen Bai and Nam Định, ensuring they continue to serve the community. In addition, the company provided residents in 24 northern provinces with a special warranty from September 12 to October 10, covering repairs for LG appliances and electronics damaged by the typhoon.
In India, LG has embarked on a new business venture with the launch of LG Laundry Crew, a self-laundry service designed for college and university hostels, starting at Galgotias University in Greater Noida this February.
This service delivers the convenience of LG’s washers via the user-friendly “Laundry Crew” application, which facilitates reservations, operations and payments. This first-of-its-kind IoT-enabled laundromat system alleviates one of the biggest challenges of campus life, allowing students to save time for their studies.
To enhance students’ lives, LG India had opened around 100 self-laundry service centers in various college campuses across India and plans to further expand this service to reach 200 self-laundry service centers.
LG is equally committed to enhancing convenience for its commercial business partners. In Thailand, the company has expanded into commercial washing machines with the launch of its first LG Laundry Crew laundromat in February, coinciding with its launch in India. This expansion highlights three key strengths: strong consumer trust in the brand, specialized commercial washing machines and dryers tailored for laundromats and comprehensive after-sales services for store owners.
With Thailand’s flourishing laundromat industry showing significant growth potential, combined with LG’s 35-year market leadership in the washing machine segment, LG Thailand was inspired to introduce the LG Laundry Crew—a pioneering laundromat franchise prototype. As the first official LG-branded laundromat franchise in Thailand, LG stands as the sole provider of commercial washing and drying machines specifically designed for laundromats, enabling entrepreneurs to optimize their investments and reduce operational costs by avoiding oversized equipment.
LG’s established consumer trust and efficient after-sales support system underscore the company’s confidence in the success of this laundromat franchise venture. LG Thailand offers franchise owners an extensive range of benefits, including comprehensive after-sales support featuring complimentary monthly maintenance services for the first two years and bi-annual drum cleaning services to ensure consistent cleanliness and odor-free operation.
More importantly, in response to the recent devastating floods in northern Thailand that particularly affected Chiang Rai and Phayao provinces, LG Thailand launched the “#LGFreeLaundryService” initiative between September 19-30, providing the free laundry service to assist over 1,300 flood victims across three strategic locations in both provinces, helping communities cope with the aftermath of flood-damaged belongings and mud-soaked materials. This initiative exemplifies LG’s core brand promise of “Life’s Good,” demonstrating our commitment to delivering innovation for a better life that extends beyond mere service provision to meaningful community support.
Stay tuned to
link hidden, please login to view to see what other aspects of life the company is revolutionizing around the globe. Contributed by LG Vietnam, LG India and LG Thailand
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By News Reporter
Equipped With Cutting-Edge AI Technologies, the Company’s Large-Capacity
Commercial Washers and Dryers Deliver Excellent Energy Efficiency
SEOUL, Nov. 7, 2024 — LG Electronics (LG) is showcasing its PROFESSIONAL LAUNDRY lineup at Texcare International 2024, a global B2B laundry and textile care exhibition, held in Frankfurt, Germany, from November 6-9. Prioritizing energy efficiency, the new lineup features a variety of large-capacity solutions, including 30-kilogram washers and dryers, as well as a washer-dryer combo with heat pump, offering a maximum capacity of 25 kilograms for washing and 16 kilograms for drying. With the launch of its PROFESSIONAL LAUNDRY lineup, LG aims to strengthen its position in the commercial laundry market, both in Europe and worldwide.
LG’s comprehensive range of large-capacity commercial washers and dryers provides several outstanding options for customers to choose from. The new PROFESSIONAL LAUNDRY lineup features 20-, 25- and 30-kilogram washers, as well as 25- and 30-kilogram dryers, along with a 25- kilogram washer-dryer combo. These solutions are equipped with LG’s advanced AI technology, which automatically adjusts water usage and washing/drying times based on load size, enabling a complete cycle in just 60 minutes.*
Along with energy efficiency, LG’s PROFESSIONAL LAUNDRY lineup boasts outstanding durability. The new washers feature the company’s Ball Balancing System, which supports a maximum spin speed of 1,100 RPM and enhances stability during high-speed washing cycles. The 25-kilogram washer-dryer combo stands out as one of the largest models in the heat pump combo category and is the industry’s first commercial combo to employ an inverter heat pump drying module. This proprietary technology significantly reduces drying times and boosts energy efficiency. Ideal for businesses with high laundry demands, such as hotels and care facilities, LG’s impressive heat pump combo represents a reliable, energy-efficient alternative to traditional gas and electric dryers.
LG’s commercial laundry solutions deliver further value with Proactive Customer Care, a smart service that actively monitors the machines’ operational data to identify potential issues before they arise. This service sends alerts to facility managers through the LG Laundry Crew app, allowing them to take preventive measures and avoid any service interruptions. In addition, the machines are equipped with features designed to safeguard performance, such as Tub Cleaning, which helps maintain hygienic conditions within the drum.
Since entering the global commercial laundry market in 2008, LG has consistently expanded its influence within the segment. Earlier this year, the company strengthened its partnership with WASH, a leading North American laundry service provider, to increase its presence in the growing U.S. and Canadian markets for laundry solutions in multi-family housing and university dormitories. LG also continues to showcase its innovations globally, with a successful appearance at the Clean Show 2022 in the U.S. and now at Texcare International 2024 in Germany.
With its new PROFESSIONAL lineup leading the way, LG plans to continue expanding its presence in Europe’s commercial laundry solutions sector. The company’s high-efficiency washer and dryer technologies will play a key role in helping commercial laundry operations lower their energy consumption.
“Building on our success in the residential washer and dryer market, we are now accelerating our efforts to lead the commercial laundry sector and are excited to launch our innovative, energy-efficient PROFESSIONAL LAUNDRY lineup,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “Texcare International 2024 is a notable opportunity to grow our commercial laundry business and strengthen our standing in the global market, particularly in Europe.”
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* Based on an IEC standard load of 7 kilograms for washing and drying courses. Actual results may vary depending on usage environment and washing conditions.
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