By
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
Question
Ozzie T
We have a 65UM7300AUE with software version 05.40.10. We have a Google TV dongle plugged into the HDMI 1 port and that is the input we use most of the time. Until recently every time we would turn the TV on it would default to HDMI 1 and the Google TV home screen would be the first thing we’d see. Life was good. Several weeks ago that changed and now the LG OS (I assume) home screen is the first thing we see. Then we have to use the LG remote to select HDMI 1 each time. We never used to have to do this or use the LG remote at all. Kind of annoying. We think we have HDMI 1 chosen as our default input but it doesn’t seem to matter. Any ideas on how we get things back to the way they used to be with the TV defaulting to HDMI 1 automatically?
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