Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 0

Sky News stopped working after the webOS update

Roy Brown

Asked by Roy Brown,

 Share

Question

Roy Brown Rookie

Roy Brown

Posted
Posted

webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.

I have deleted and reloaded the Sky News app, but the problem remains.

Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?

  • Like 1

15 answers to this question

Recommended Posts

  • 0
Roy Brown Rookie

Roy Brown

Posted
  • Author
Posted

Started to work again for a while, and then stopped again, as above. Still just the News option, which times out; all the other options on the app work fine. 
 

And just my C2 from 2022, bought in 2023, is affected. My 2020 GX and my 2021 Nano-somethingorother work fine with News on this Sky News app.

  • 0
davexnet Contributor

davexnet

Posted
Posted

I've noticed this also.  Bets bet is to buy a cheap Android/Google TV box and connect to TV via HDMI.

The Android apps don't have this kind of issues and work fine

  • 0
Roy Brown Rookie

Roy Brown

Posted
  • Author
Posted

@davexnet

The app works perfectly on my expensive AppleTV box plugged into one of the TV’s HDMI ports 😛

But once you have started the Apple TV, it’s an absolute bugger to get it to let go of the TV and yet still leave it switched on 😢

So my preferred workaround Is terrestrial 233.

  • 0
davexnet Contributor

davexnet

Posted
Posted

On my LG TV, if I want to switch from the Android box, I just select another input using the TV remote.

eg.  One of the TV's built-in apps, the tuner, another HDMI input, etc, etc.

  • 0
Roy Brown Rookie

Roy Brown

Posted
  • Author
Posted

Yes, I can do that, but the Apple box just sits there, still on. Any attempt to turn it off with its On/Off button, either turns it on again, or it does turn off, but the TV with it.

After which, when I turn the TV on again, it comes up on the Apple TV, not what I left it on.

If I CBA, I’d ask on an Apple forum how to avoid this, I suppose.

  • 0
davexnet Contributor

davexnet

Posted
Posted

I noticed if I'm watching any of the LG's built in channels and then turn off the TV, the TV will always start up again on HDMI,

whether the external device is on or not.

If I have the TV set to "Live TV" (the tuner), and turn the TV off/on, it will start up at the Live TV.

I don't think you can change this behavior.

Regarding your AppleTV box, can't you turn it off (or put it to standby) by its remote control?

There a probably a setting in the TV that controls whether the TV should turn off when an HDMI device turns off,

but I've never seen this in mine (2017 uj series)

 

  • 0
Rollybrick Newbie

Rollybrick

Posted
Posted

Hi I've just moved over to LG from Samsung and purchased 2 * OLED65G46LS TV's. Both have a wired ethernet connections directly to a 500mb/ps fibre Internet connection. 

However I have the same problem only with the sky news app....in that it continually times out. I've contacted LG - waiting for a response.

  • 0
Roy Brown Rookie

Roy Brown

Posted
  • Author
Posted

The Sky app is now working on my C2 after the last WebOS update. However, the Now and Paramount apps have started giving crackling audio issues.
 

BBC iPlayer is fine, though, and no problem with these two apps on my AppleTV in HDMI 1.

I need to investigate further….

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • atcronin
      LG G3 - PC Mode Reactivates After Cold Boot on Nvidia and Intel, but not AMD GPU
      By atcronin
      I remember when I first bought the TV in Nov '23, it would switch into PC mode (setting the HDMI input to PC) automatically when first connecting my RTX 4090 PC. This behaviour was fine as the TV was indeed being used for PC Gaming.
      On my RTX 3050 HTPC I could disable PC mode by changing the input back to HDMI1. This would restore all picture settings options. This change would persist until the HDMI cable was physically disconnected/reconnected. Again, this behaviour was fine for my HTPC where I preferred having access to all the picture settings options vs 444 passthrough.
       
      Now PC mode is reactivated after every Cold Boot (Shutdown > Power On) but not from Warm Boot (Restart).
      It is a 'silent' PC mode as the input label does not change back to PC, however the same picture settings are greyed out like in PC mode. Switching the Input label from HDMI1 to another non-PC type disables PC mode again and restores the full picture settings.
       
      I was using the RTX 3050 in my HTPC for a few months after I purchased the TV and did not experience this issue. After a few months I switched to the RX 7600 and continued to not experience this issue. I recently tried going back to the Intel iGPU on the HTPC and discovered this issue. I thought it might be an intel bug, so I reinstalled the RTX 3050 and found the issue again. I've gone back to the RX 7600 as it does not suffer this issue.
       
      I have Game Optimizer options disabled (VRR, Freesync, ALLM), 444 Passthrough Disabled, QMS Disabled.
      Intel and Nvidia GPU options tried:
      Change output from RGB to YCBCR = no effect
      Disable "Text Content Processing" on intel = no effect
      Change "Content type reported" on Nvidia = no effect (Movie does activate film maker mode)
      Also noticed that on the 3050 the TV switches to PC mode during POST (picture settings disabled in BIOS), while on the Intel iGPUs PC mode activates during Windows startup (picture settings enabled in BIOS, disabled at Windows login screen).
      Testing performed on Win11 24H2, however also experienced the issue when testing LibreElec(Linux Distro for Kodi) on the intel iGPUs (didn't test Nvidia in LibreElec as unsupported).
       
      Affected GPUs: UHD Graphics 730 on Intel i5-11400 and i3-12100, Nvidia RTX 3050
      Unaffected GPUs: AMD RX 7600, Nvidia GT 1030
       
      I've noticed that on the RX 7600 and GT 1030 the SPD Info Frame are blank/Unknown.
      While on the UHD 730 - Product Description: PC, Vendor Name: Intel, Source Info: PC
      and the RTX 3050 - Product Description: GeForce RTX 3050, Vendor Name: NVIDIA, Source Info: PC
    • Batman
      How To Undo Latest Update
      By Batman
      Since latest update certain functions no longer work properly, for example Program Guide does not populate properly.
      How do I uninstall latest update an return to previous version which worked perfectly.
       
       
    • OliverRC
      Latest software update broke HDMI on my LG OLED G2?
      By OliverRC
      Up until a few days ago my TV and AVR have been working perfectly since I bought it.
      Zero hassles with HDMI and connectivity.
      Then I was prompted to update to the latest software version which I did and now often when I switch HDMI (running on 1) it picks up the device name, CEC works but I get “No Signal”… and then nothing.
      Just stays on “No Signal”. It is almost as if some HDMI handshake breaks and now the driver is in a broken state.
      I’ve found that if I hard power off and power on the device sometimes works but I don’t want to do that every time especially since it’s hard to get to the power.
      This really strikes me as a software issue with the latest update as absolutely nothing else has changed in my setup.
      I’ve tried:
      Different HDMI cables (high quality) Deep colour settings Reset the TV to factory default Different HDMI ports TV
      Model: OLED65G26LA / OLED65G26LA.HFBQLWK WebOS TV Version: 8.3.0.2301 Software Version: 13.30.56 AVR & Devices
      Marantz SR5015 Nvidia Shield Pro PS5
        The setup is the conventional AVR installation as shown in the attached file

       
      Has anyone else experienced this? 
      Is it possible to revert the software update?
    • Khelben Arunsun
      NBA TV & Euroleague TV on LG WebOS
      By Khelben Arunsun
      As the title say, it is unfortunate that we cannot have access in those two apps and as far as I know many ppl waiting for them to be added… Hope to see them soon in webos app list. Thank you in advance.
    • mean2
      Last input behavior changed after update
      By mean2
      Hello, after the last update of WebOS (6.5.0.-24) there is different behavior of returning back to previous input on my TV. When I was watching a Live TV and opened an app like Youtube, after closing it (holding the return button) it used to return to Live TV. The same with HDMI input, when I was playing on Playstation and the opened an app, after closing it it returned back to PS. Now after the update, it always go to the Home Screen when the app is closed. I only found in setting to return to last input when turning the TV on instead of Home Screen, but didn't find the same for the behavior after closing an app. Is there a way to fix it?
      Thanks

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...