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By News Reporter
Organizational Moves to Consolidate Company’s Capabilities to Create
Differentiated Customer Value, Accelerate Future Growth Engines
SEOUL, Nov. 24, 2022 — LG Electronics (LG) today announced organizational changes designed to bolster its preparedness for the future. The changes are being implemented primarily to accelerate the company’s future growth engines and enhance its ability to create differentiated customer value and experiences.
A key piece of LG’s forward-looking strategy is the establishment of the Corporate Customer Experience (CX) Center, which will report directly to LG’s headquarters. The CX Center will be led by executive vice president, Lee Chul-bae, who previously served as head of the Corporate Design Management Center. The main role of the CX Center will be to create a seamless and expanded customer experience. It will also develop strategies and roadmaps to foster greater innovation at every stage of the customer experience journey from product planning and customer service to future business models.
The CX Center will also encompass the CX Strategy Division, which will be charged with the discovery and promotion of company-wide goals and core tasks, and the LSR Customer Research Center, formerly the Life Soft Research (LSR) Lab.
LG’s Platform Business Center will play a new role in integrating and organizing LG ThinQ services, responsibilities that were previously distributed across corporate and business headquarters. Established in July 2021, the Platform Business Center has been leading the creation of LG’s fandom based on data. Moving forward, the Center will be headed by LG’s vice president, Jung Ki-hyun, who joined the company in September this year. Jung has had a distinguished career with roles at eBay Korea and Google as well as acting as the CEO of Meta Korea.
In 2023 and beyond, LG will continue to focus on improving supply chain management (SCM) and augmenting its already-strong Digital Transformation (DX) capabilities. To this end, the company’s Procurement and SCM Management Center has been renamed the Global Operation Center, with the functions and roles of the Production Planning Division transferred from the Production Engineering Research Institute. The Global Operation Center will create synergies across the company’s operations – such as production, purchasing and SCM – through promoting improvements based on DX technologies.
Aiming to spur further growth through improved organizational performance, LG will strengthen its agile and responsive decision-making system across all four business units.
Lyu Jae-cheol, head of the Home Appliance & Air Solution (H&A) Company, has been promoted to president in recognition of his success in improving H&A’s performance and product portfolio. An expert in his field, Lyu has worked in various areas of LG’s home appliance business since 1989, including in the R&D and production departments.
Eun Seok-hyun, head of the Vehicle component Solutions (VS) Company, was promoted to vice president. Under his leadership, LG’s vehicle component solutions business has achieved operational stability with an improved profit and loss structure, and has constructed a strong business portfolio encompassing several key future mobility technologies.
Another of the newly-announced changes, the H&A Company’s “Living Appliance Business’ and “Kitchen Appliance Business” will become the “Living Solution Business” and “Kitchen Solution Business,” respectively. The renaming aligns with LG’s renewed focus on customer experience innovation and points to the greater emphasis the company is placing on the expansion of content and services.
The Home Entertainment (HE) Company is set to increase its capacity to create customer value by establishing the Indonesia Research and Development Division under the HE R&D Lab Institute to enhance collaboration between overseas R&D and manufacturing bases.
The VS Company aims to strengthen its capabilities in purchasing, producing and SCM by establishing an operation group that manages the integrated operation of the electric vehicle component business.
The Business Solutions (BS) Company set up a new EV Charger Business Division directly under the company to accelerate the full-fledged development of EV charging solution business that was launched last year.
All appointments are effective Dec. 1 with promotions going into effect on the first day of the new year.
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By News Reporter
Way back in December of 2010 we were promised that
link hidden, please login to view would come to the webOS Messaging app via Synergy in webOS 2.0. If you pick up your webOS 2.x device and fire up Messaging, you'll probably notice the distinct lack of Facebook in there. That's assuming you haven't gone all rogue and rouge . But there is also a dedicated app to make it happen, from webOS developer pcworldSoftware (not related to the magazine and website) comes , an Enyo-based app for phones and tablets running webOS 2.1 or higher, that's dedicated to your Facebook instant messaging needs. Normally QuickChat would cost you $2.99 from the App Catalog, but it just so happens that we have 50 copies to give away to you, loyal reader. Contest: We have 50 copies of QuickChat for Facebook to give away. Just leave a comment on this post to enter. Contest ends next Sunday at midnight US Eastern Time, after which time we will select 50 random entrants to win. Please only leave one comment, multiple entries won’t count. Promo codes are only valid in countries serviced by the App Catalog, and users must be running webOS 2.1.0 or higher with the latest version of the App Catalog.
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By News Reporter
Just about all of the board games and basic computer games have made the full leap to the smartphone and tablet space. But in that translation some of those games just turned out to not be so exciting. What's a game developer to do? Combine them! That's what BdR Games did with their app
link hidden, please login to view, a combination of the classic parking lot shuffle game and the old school arcade snake game. The goal is relatively simple: move the yellow snakes around the level to create a clear path for the green snake, but as you go there are complications - like snake-extending apples, moveable blocks, and canal-style locks. All-in, the one hundred puzzles of Snake Slider cost $0.99 for webOS smartphones and tablets (that's less than a penny a level!), but if you comment below, you might just get one of a hundred copies for free! Contest: We have 100 copies of Snake Slider to give away. Just leave a comment on this post to enter. Contest ends next Sunday at midnight US Eastern Time, after which time we will select 100 random entrants to win. Please only leave one comment, multiple entries won’t count. Promo codes are only valid in countries serviced by the App Catalog, and users must be running webOS 2.0 or higher with the latest version of the App Catalog.
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By News Reporter
If there's one thing we seem to have plenty of on webOS, it's task apps. Partly that's arisen from the complete lack of a Tasks app built-in to webOS 3.0 on the TouchPad, but it's also partly from the fact that we all have different ways of managing our tasks, and if a developer's into that (seems a lot of them are), why not make an app that works the way they do? So here's another option for your task management:
link hidden, please login to view. Based around the Get Things Done concept, TaskMasterHD allows for near complete list customizations, with categorization, task status, due dates and reminders, owners, costs, theming, and even built-in print support. Sound like your cup of tea? Good, because we've got 100 copies to give away! Contest: We have 100 copies of TaskMasterHD to give away. Just leave a comment on this post to enter. Contest ends next Sunday at midnight US Eastern Time, after which time we will select 100 random entrants to win. Please only leave one comment, multiple entries won’t count. Promo codes are only valid in countries serviced by the App Catalog, and users must be running webOS 3.0.0 or higher with the latest version of the App Catalog.
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By News Reporter
Ever find yourself watching a war movie and wondering just what those solider actors are saying when they're screaming "whiskey echo bravo oscar sierra!" into the radio? It's the phonetic alphabet, and it's meant to make communicating clear and garble-free when needed, plus it allows for some cool callsigns like Tango Seven. With
link hidden, please login to view you can take whatever you type into your TouchPad and translate it into the phonetic alphabet, and then have the app speak it out loud for you. Normally this app would run you close to four dollars, but this week you'll have a chance to win one of 50 copies! Contest: We have 50 copies of Soldier Talk Play Edition to give away. Just leave a comment on this post to enter. Contest ends next Sunday at midnight US Eastern Time, after which time we will select 50 random entrants to win. Please only leave one comment, multiple entries won’t count. Promo codes are only valid in countries serviced by the App Catalog, and users must be running webOS 3.0 or higher with the latest version of the App Catalog.
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