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LG TV Doesn't Turn off while Denon Soundbar is connected via ARC

Cihanimus
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Cihanimus Newbie

Cihanimus

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I used to have a JBL soundbar, connected via ARC. Now I switched to Denon soundbar again with ARC connection. But my tv doesn't turn off now, although all other functions are working fine on the remote. Any idea?

  • 3 months later...
Buymode Apprentice

Buymode

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This problem can occur due to a few reasons:

  1. HDMI-CEC Settings: Make sure that HDMI-CEC (Consumer Electronics Control) is enabled on both your TV and the soundbar. This feature allows the devices to communicate with each other. If it's already on, try turning it off and then back on to reset the connection.

  2. Update Firmware: Check if there's a firmware update available for your TV or soundbar. Sometimes, an update can fix bugs or improve compatibility between devices.

  3. Power Settings: Look into the power settings on both your TV and soundbar. There might be a setting preventing the TV from turning off when the soundbar is connected.

  4. Reconnect Devices: Disconnect the soundbar and turn off the TV. Wait for a few minutes, then reconnect the soundbar and try turning off the TV again.

If none of these solutions work, it might be worth contacting LG or Denon support for more specific assistance.

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