LG Strengthens Position in Commercial HVAC Market With Its Efficient, Large-Capacity Chiller
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By News Reporter
LG Business Cloud Welcomes LG DOOH Ads and LG Pro:Centric Stay,
Providing More Tailored Options for Diverse B2B Environments
SEOUL, Jan. 20, 2025 — LG Electronics (LG) will unveil an enhanced version of LG Business Cloud, an online platform that streamlines the management and operation of LG commercial displays and hotel TVs, at Integrated Systems Europe (ISE) 2025 in Barcelona, Spain, from February 4-7. Designed to meet the evolving demands of B2B clients, the platform now offers the LG DOOH Ads advertising solution for digital signage products, as well as the LG Pro:Centric Stay solution for short-term rental businesses.
LG DOOH Ads provides customers with a comprehensive, customizable and easy-to-use solution for commercial display advertising. Users can set key parameters, such as region, price and ad types, and LG DOOH Ads will automatically select suitable advertisements for display. This reduces the need for businesses to find and secure advertisers themselves. In addition, LG’s advertising solution gives users the flexibility to display ads that they have sourced independently. What’s more, LG DOOH Ads uses advanced AI camera technology to analyze viewers’ data such as gender, age and behavior, delivering customized advertisements based on viewer behavior. It also provides analysis reports on the expected effectiveness of these ads.*
LG Business Cloud also introduces LG Pro:Centric Stay, a new solution created specifically for short-term rental businesses. LG Pro:Centric Stay complements the existing lineup of software solutions available on the platform, including the LG SuperSign Cloud digital signage content management system, LG Pro:Centric Cloud for hotel TVs and LG ConnectedCare. Tailored for diverse B2B environments, these innovative tools help to ensure greater efficiency and flexibility in signage management.
Worldwide, LG continues to support major B2B clients with its seamlessly integrated signage software solutions. Mexico-based hospitality company, Grand Velas, employs LG Pro:Centric Cloud, a solution designed expressly for LG Hotel TVs. LG Pro:Centric Cloud simplifies content management and enhances the guest experience, allowing operators to provide personalized information – such as targeted discount offers for honeymooners or shuttle departure times for tour groups – to each room.
A prominent Spanish telecommunications provider and a well-known U.S. fast-food franchise have embraced LG ConnectedCare, a solution that delivers convenient and intuitive remote display management. Significantly improving operational efficiency, LG’s solution reduces the need to individually adjust each display and enables proactive issue resolution, providing timely email alerts to system managers in the event that a screen error is detected.
LG’s impressive digital signage software solutions – including the newly-added LG DOOH Ads and LG Pro:Centric Stay – are all accessible through the LG Business Cloud platform.
“With the arrival of LG DOOH Ads and LG Pro:Centric Stay on LG Business Cloud, companies can now manage their digital displays more efficiently,” said Paik Ki-mun, head of Information Display Business of the LG Media Entertainment Solution Company. “We aim to provide global B2B clients with differentiated signage software through LG Business Cloud, enabling remote display management and personalized content distribution.”
Attendees of LG’s session at ISE 2025 who verify their subscription to the LG Business Cloud platform will receive an exclusive 50 percent discount coupon for the solution subscriptions.
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* The AI camera-based service, which includes customer behavior data analysis, requires integration with external solutions and incurs an additional payment.
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By News Reporter
Company Recognized for Advanced Global Testing Capabilities,
Expands Its AI-Based “LG Shield” Security System
SEOUL, Jan. 15, 2025 — LG Electronics (LG) is enhancing its cybersecurity capabilities for connected devices in response to advancements in artificial intelligence (AI) and the widespread adoption of the Internet of Things (IoT).
LG’s SW Testing Laboratory has recently obtained accreditation to perform cybersecurity testing for IoT devices from the Korea Laboratory Accreditation Scheme (KOLAS), a part of the Korean Agency for Technology and Standards (KATS).
This accreditation is globally recognized under the International Laboratory Accreditation Cooperation Mutual Recognition Arrangement (ILAC-MRA). Consequently, test reports issued by LG’s SW Testing Laboratory – testing compliance with the European Telecommunications Standards Institute’s (ETSI) cybersecurity standards for IoT devices (EN 303 64511 and TS 103 70122) – will carry the same weight as those issued by other accredited testing laboratories in over 100 countries, including the U.S. and Japan.
KOLAS’ IoT cybersecurity testing accreditation validates the credibility of LG’s existing testing processes. By acquiring the ability to internally test the cybersecurity of its products, LG will significantly reduce both the cost and time needed to obtain accredited test reports for its new and upcoming innovations.
As IoT and AI products become more prevalent and related security regulations are established, LG will continue to efficiently manage and rapidly respond to cybersecurity testing requirements across various global markets.
LG’s SW Testing Laboratory is the first manufacturer-run testing laboratory in South Korea to receive KOLAS’ internationally-recognized accreditation for software testing. The lab has also expanded its expertise to include home appliance software safety and automotive software safety. LG aims to leverage both its quality testing accreditation and cybersecurity testing capabilities to provide customers with reliable, high-quality products and security solutions.
Meanwhile, LG is actively pursuing Responsible Intelligence – one of the key pillars of the company’s Affectionate Intelligence – and is continuously reinforcing security measures for its AI-enabled products. LG has applied its sophisticated cybersecurity processes and solutions to provide robust digital protection for network-connected products and any shared or stored customer data.
More specifically, LG employs a comprehensive array of cybersecurity protocols throughout the product lifecycle, from initial planning and development through to post-launch usage. This approach minimizes the risk of data breaches by empowering the secure management of both sensitive personal information and user data generated during product usage.
In addition, LG is expanding the implementation of “LG Shield,” the company’s advanced AI-based security system, across its growing lineup of AI-enabled products. LG Shield proactively protects products, software platforms and user data using a variety of advanced processes, methods and technologies.
LG Shield prevents data leakage by encrypting sensitive information, including personal data, and securely storing encryption keys in segregated digital spaces. It also protects products’ operating systems by utilizing a secure server environment and real-time threat detection to prevent unauthorized access and tampering with operational code or data.
“We will continue to strengthen our cybersecurity capabilities to meet the latest global cybersecurity regulations and improve our software competitiveness,” said Park In-sung, head of the Software Center at LG Electronics.
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1 Security requirements for developers/manufacturers and stakeholders of consumer IoT products.
2 Conformity assessment method and test specifications for consumer IoT product security requirements.
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By News Reporter
The heating, ventilation and air conditioning (HVAC) industry is undergoing a significant transformation, shifting towards AI-driven solutions, clean technology and highly-efficient systems tailored to diverse regional needs. Embracing this shift, LG is leveraging its outstanding core technologies, AI and intimate knowledge of different industries to deliver HVAC solutions for a smarter, more efficient future.
LG’s dynamic HVAC business continues to expand its market presence and capabilities, investing heavily in R&D to develop innovative technologies for a new generation of eco-responsible temperature control and air quality systems. Over the past three years, it has achieved double-digit annual sales growth, making it one of LG’s fastest-growing concerns and an important driver of the company’s substantial and ongoing success in the B2B sector.
LG offers a comprehensive lineup of HVAC solutions optimized for a wide range of spaces, including residential, public, commercial and industrial. Its portfolio features large-capacity chillers – which are rapidly becoming the preferred choice for AI data centers where advanced and reliable heat management is essential – as well as an array of commercial and residential air conditioning systems. Utilizing cutting-edge technologies such as high-efficiency heat pumps, LG’s HVAC products provide outstanding cooling and heating performance and are widely acknowledged as effective electrification solutions suitable for replacing traditional fossil-fuel-driven systems.
In recognition of its efforts to lessen the environmental impacts of its HVAC solutions, LG has been named the “Most Sustainable Brand” in the HVAC category by Green Builder Media, a respected North American media outlet focusing on eco-friendly construction. In the U.S. and other countries, the company has created “locally self-sufficient operation systems” that encompass all key HVAC business functions – from R&D to maintenance and repair – and are tailored to local needs.
LG is also strongly committed to delivering dependable, energy-efficient heat pump solutions for regions affected by unrelentingly low temperatures. To this end, the company has established a global consortium focused on R&D for cold-climate heat pumps with bases currently operating in Alaska (U.S.), Oslo (Norway) and Harbin (China) – all places that endure frigid winter conditions.
Last September, LG hosted the first-ever meeting of the Global Heat Pump Consortium in Seoul, South Korea, where LG’s HVAC experts and academic partners gathered to discuss the collaborative projects being undertaken by each of the consortium’s regional clusters. In addition to the consortium’s R&D labs, LG operates five Air Solution Research Centers (with locations in South Korea, North America, Europe and India) and runs a total of 62 HVAC academics across 43 countries. These academies, which train over 30,000 engineers annually, are helping to support the global adoption of the company’s advanced HVAC technologies.
LG’s competitive edge in HVAC is driven by its unmatched “Core-Tech” capabilities. By developing essential components like compressors and motors in-house, LG strives to ensure that all of its products deliver the first-class reliability and efficiency that its customers have come to expect. Its oil-free centrifugal chillers incorporate LG-designed magnetic bearings, impellers, compressors and heat exchangers. These chillers also leverage LG’s highly evolved AI Engine to enable predictive control and to ensure outstanding stability and performance. LG’s AI Engine even provides intelligent surge prevention, a feature that is critical for data centers, where any interruption in operation can potentially mean inconvenience for millions.
With a solid foundation of R&D, a proven track record of innovation and a commitment to sustainability-focused design and management, LG continues to reinforce its reputation as the global leader in HVAC. From pioneering a new generation of data center cooling solutions to advancing high-efficiency heat pump technologies for harsh climates, the company is doing all that it can to help usher in a smarter, more efficient future.
By James Lee, President of LG Electronics ES Company
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By News Reporter
Consortium’s Real-World Labs in Anchorage and Fairbanks
Aim to Optimize Heat Pump Performance in Tundra Conditions
ANCHORAGE, Alaska, Dec. 12, 2024 — The Consortium for Advanced Heat Pump Research, the groundbreaking partnership between LG and the University of Alaska Anchorage (UAA), has opened state-of-the-art, real-world-simulated labs to conduct comprehensive studies on cold-climate heat pump HVAC solutions.
LG and university researchers will conduct studies in two dedicated cold climate heat pump labs located in Anchorage and Fairbanks. These facilities are configured to replicate home environments, enabling a realistic and practical approach to heat pump research. The labs will utilize a variety of LG’s cutting-edge HVAC solutions, including both ducted and duct-free indoor and outdoor units, to assist in the research.
The work of the Consortium for Advanced Heat Pump Research exemplifies Alaska Governor Mike Dunleavy’s focus on nurturing impactful technology initiatives built on strong public-private partnerships. “Together, researchers from the University of Alaska Anchorage and global innovator LG Electronics are advancing the state of the art in heat pump technology,” the governor said. “These advanced research labs show how new business and investment in Alaska can have a major impact on our nation and the world.”
“Heat pump technology is integral to HVAC-related decarbonization efforts, and the research conducted at these new labs will help to further drive progress,” said Chris Ahn, president of LG Eco Solutions USA. “This research into advancing progress in heat pump system technology supports the promotion of clean energy advances that are among the primary targets for IRA (Inflation Reduction Act) funding in most states, including those in colder climates.”
The Cold Climate Heat Pump Labs in Alaska will leverage LG’s cutting-edge heat pump technology to deliver region-specific comfort solutions designed to reduce dependence on fossil-fuel secondary heating sources. In fact, the Anchorage and Fairbanks labs are committed to further enhancing the capabilities of air-source heat pumps to be the primary source of heating in ambient temperatures as low as -40 degrees Fahrenheit.
The LG Residential Cold Climate Heat Pump, which was just awarded the 2025 AHR Innovation Award in the Sustainable Solutions category, underscores the company’s ongoing research and development efforts for products under cold conditions.
“The research conducted between LG Electronics and UAA will provide ground-breaking insight into heat pump technology to create the best performing, most energy efficient solutions possible,” said University of Alaska Anchorage Chancellor Sean Parnell. “We’re proud to bring this cornerstone of our university to the HVAC market with LG.”
The between LG and UAA, launched a year ago, brings together LG experts, university researchers, local industry and government agencies to drive market transformation through research on heat pump technology and electrification. The new labs christened this week will showcase the breadth of LG’s HVAC product capabilities in heating and cooling, setting new benchmarks for energy efficiency.
The Alaska consortium is an integral component of LG’s extensive network of heat pump research partnerships across Korea, Europe and China. These collaborations collectively form the Global Consortium for Advanced Heat Pump Research, demonstrating LG’s dedication to broadening its research and development programs. LG’s strategic formation of the consortiums has resulted in a robust, global R&D infrastructure, and the wide-reaching approach equips LG with the capability to develop technologies that cater to the unique climatic and housing conditions regionally.
For more information about LG’s U.S. air conditioning business, visit
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By News Reporter
Equipped With Cutting-Edge AI Technologies, the Company’s Large-Capacity
Commercial Washers and Dryers Deliver Excellent Energy Efficiency
SEOUL, Nov. 7, 2024 — LG Electronics (LG) is showcasing its PROFESSIONAL LAUNDRY lineup at Texcare International 2024, a global B2B laundry and textile care exhibition, held in Frankfurt, Germany, from November 6-9. Prioritizing energy efficiency, the new lineup features a variety of large-capacity solutions, including 30-kilogram washers and dryers, as well as a washer-dryer combo with heat pump, offering a maximum capacity of 25 kilograms for washing and 16 kilograms for drying. With the launch of its PROFESSIONAL LAUNDRY lineup, LG aims to strengthen its position in the commercial laundry market, both in Europe and worldwide.
LG’s comprehensive range of large-capacity commercial washers and dryers provides several outstanding options for customers to choose from. The new PROFESSIONAL LAUNDRY lineup features 20-, 25- and 30-kilogram washers, as well as 25- and 30-kilogram dryers, along with a 25- kilogram washer-dryer combo. These solutions are equipped with LG’s advanced AI technology, which automatically adjusts water usage and washing/drying times based on load size, enabling a complete cycle in just 60 minutes.*
Along with energy efficiency, LG’s PROFESSIONAL LAUNDRY lineup boasts outstanding durability. The new washers feature the company’s Ball Balancing System, which supports a maximum spin speed of 1,100 RPM and enhances stability during high-speed washing cycles. The 25-kilogram washer-dryer combo stands out as one of the largest models in the heat pump combo category and is the industry’s first commercial combo to employ an inverter heat pump drying module. This proprietary technology significantly reduces drying times and boosts energy efficiency. Ideal for businesses with high laundry demands, such as hotels and care facilities, LG’s impressive heat pump combo represents a reliable, energy-efficient alternative to traditional gas and electric dryers.
LG’s commercial laundry solutions deliver further value with Proactive Customer Care, a smart service that actively monitors the machines’ operational data to identify potential issues before they arise. This service sends alerts to facility managers through the LG Laundry Crew app, allowing them to take preventive measures and avoid any service interruptions. In addition, the machines are equipped with features designed to safeguard performance, such as Tub Cleaning, which helps maintain hygienic conditions within the drum.
Since entering the global commercial laundry market in 2008, LG has consistently expanded its influence within the segment. Earlier this year, the company strengthened its partnership with WASH, a leading North American laundry service provider, to increase its presence in the growing U.S. and Canadian markets for laundry solutions in multi-family housing and university dormitories. LG also continues to showcase its innovations globally, with a successful appearance at the Clean Show 2022 in the U.S. and now at Texcare International 2024 in Germany.
With its new PROFESSIONAL lineup leading the way, LG plans to continue expanding its presence in Europe’s commercial laundry solutions sector. The company’s high-efficiency washer and dryer technologies will play a key role in helping commercial laundry operations lower their energy consumption.
“Building on our success in the residential washer and dryer market, we are now accelerating our efforts to lead the commercial laundry sector and are excited to launch our innovative, energy-efficient PROFESSIONAL LAUNDRY lineup,” said Lyu Jae-cheol, president of LG Electronics Home Appliance & Air Solution Company. “Texcare International 2024 is a notable opportunity to grow our commercial laundry business and strengthen our standing in the global market, particularly in Europe.”
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* Based on an IEC standard load of 7 kilograms for washing and drying courses. Actual results may vary depending on usage environment and washing conditions.
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