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Issue with IPTV smarters pro


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Since around 10 days, the iptv smarters pro on my lg smart tv, stopped displaying my xaccount details, i tried to remove the app and reinstalled it again, but i'm unable to add new user, though i have a newer lg smart tv, everything is working fine on it

Tv model 55UJ630V-TA

Sw version 06.10.50

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It looks like you're facing some challenges with the IPTV Smarters Pro app on your LG TV (model 55UJ630V-TA) that's operating on software version 06.10.50.

The issue is that your account details aren't showing up, and you're unable to add a new user, even after reinstalling the app. However, everything is working fine on a newer LG Smart TV.

Here are a few steps you can try:

  1. Clear Cache and Data: Go to the app settings on your LG TV, find IPTV Smarters Pro, and clear the cache and data. This might help reset the app.

  2. Check for App Updates: Make sure the app is updated to the latest version. Sometimes, issues like this can be resolved with an app update.

  3. Check Internet Connection: Ensure your TV is connected to a stable internet connection, as issues with connectivity can affect app performance.

  4. Factory Reset the App: If the above steps don’t work, try doing a factory reset on the app. This will delete all saved settings and data, but it might resolve the issue.

  5. Contact IPTV Smarters Pro Support: If the problem persists, it might be an issue specific to the app version for your TV model. Reaching out to IPTV Smarters Pro support could help you find a solution.

Let me know if these steps help!

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