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Issue with IPTV smarters pro

AMK
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AMK Newbie

AMK

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Posted

Since around 10 days, the iptv smarters pro on my lg smart tv, stopped displaying my xaccount details, i tried to remove the app and reinstalled it again, but i'm unable to add new user, though i have a newer lg smart tv, everything is working fine on it

Tv model 55UJ630V-TA

Sw version 06.10.50

AmuLulu Explorer

AmuLulu

Posted
Posted

Occasionally they have issues and loose account details
Give them a call
They are available on WhatApp +91 70660 78966
I have found them to be helpful and responsive

  • 1 month later...
Buymode Apprentice

Buymode

Posted
Posted

It looks like you're facing some challenges with the IPTV Smarters Pro app on your LG TV (model 55UJ630V-TA) that's operating on software version 06.10.50.

The issue is that your account details aren't showing up, and you're unable to add a new user, even after reinstalling the app. However, everything is working fine on a newer LG Smart TV.

Here are a few steps you can try:

  1. Clear Cache and Data: Go to the app settings on your LG TV, find IPTV Smarters Pro, and clear the cache and data. This might help reset the app.

  2. Check for App Updates: Make sure the app is updated to the latest version. Sometimes, issues like this can be resolved with an app update.

  3. Check Internet Connection: Ensure your TV is connected to a stable internet connection, as issues with connectivity can affect app performance.

  4. Factory Reset the App: If the above steps don’t work, try doing a factory reset on the app. This will delete all saved settings and data, but it might resolve the issue.

  5. Contact IPTV Smarters Pro Support: If the problem persists, it might be an issue specific to the app version for your TV model. Reaching out to IPTV Smarters Pro support could help you find a solution.

Let me know if these steps help!

  • 3 months later...
William025 Newbie

William025

Posted
Posted
On 6/27/2024 at 12:11 PM, AMK said:

Since around 10 days, the iptv smarters pro on my lg smart tv, stopped displaying my xaccount details, i tried to remove the app and reinstalled it again, but i'm unable to add new user, though i have a newer lg smart tv, everything is working fine on it

Tv model 55UJ630V-TA

Sw version 06.10.50

Hey

This issue could be due to firmware compatibility or app updates no longer supporting older LG TV models. Try updating the TV's firmware or sideloading an older version of IPTV Smarters Pro, For further information you can visit: 

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