By
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By jcol5786
Question
Brendank
I had an issue with powering on the tv in which pressing the lg power button on the first ocassion did not turn on my Oled C1 77 inch Tv.
LG replaced the powerboard, however since the replacement I have an issue with intermittent audio dropouts via earc.
EARC has functioned previously on my Tv when connected to an Anthem 710 receiver and for a few months now on an Anthem AVM 70.
The set up has remained the same in terms of audio settings, passthough, match screen and sound set to bypass and I have tried multiple cables, switching the tv off, resetting earc, but I still have the issue.
It is very odd that after a replacement power board I have this issue. It almost seems like a comparability issue between the new board and the existing components or something else is wrong with the TV.
Any ideas?
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