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Specs: LG OLED 55C3

Router speed: 250mbps

System: webOS 2.3

I have an issue with the connection when testing the speed via the web browser in webOS. Both Ethernet and Wi-Fi connections (I also used 5 GHz) have very low speed: 17 Mbps. I tried changing to use USB to LAN (USB 2.0) to at least reach 100 Mbps, but it doesn't seem to be working.
Any ideas on how to fix it?


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4 answers to this question

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Posted

Wow!  Very interesting post.  At least to you and I since we both seem to have a very similar problem.  Your post inspired me to, finally, check the connection speed of an LG TV which I have in my basement and is only about 10-15 feet from my router.  For a long time I've had a problem where, after a while, the video on my TV will freeze and a rotating circle will appear on the screen for several seconds, then the screen will go black, and then the video will resume.  This happens almost every time I am using this TV, maybe every time.   I've had no idea what the problem might be, but I did not even consider internet speed because I have two other LG TVs, both further away from the router which do not have the problem.  I did a speed check on the basement TV and got 17Mbps.  I did the same test on the LG TV in the kitchen, about 25 to 30 feet from the router, and got 67Mbps.  

I have attached a photo showing all of the details of the basement TV.  

I hope you find this info useful.  But I am not sure what I might do about it.  I suppose I will make one call to LG support.  But I expect I will be told that the TV is out of warranty.   In any event thanks for your post.  I learned something interesting.  

Good Luck,  Bob

 

 

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  • 0
Posted

Good morning, Bob. 
I'm very interested in your comment today. Actually, we have same issues that were reported in the Reddit community, and we didn't know exactly how to fix them. There's some solution I read on Reddit (but not working for me): 

  • Use WiFi 6 instead with a 5GHz channel and put it nearby your TV.
  • Use USB to LAN (anything you can find on Amazon) to reach maximum 100 mbps (that's not really bad speed, imo).
  • Since WebOS is very laggy, you can use a TV box (Apple TV 4K, NVIDIA Shield Pro) and then use directly their ethernet port. It will pump up the connection speed

I'm going to buy apple tv 4k to fix it. Hope it useful for you

  • 0
Posted

Thanks for responding Trung.  I will poke around on Reddit.  Although I will have to table this for awhile because of other higher priority things I have to work on.

Thanks,  Bob

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