By
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
Question
loafty
Tv connects to wifi and can stay connected for couple of days then I will switch tv on and internet (wifi) will be disconnected so go to connect up again and tv can't find any networks so turn off and unplug from power wait 5 to 10 minutes then plug all back in go to wifi settings might be lucky to find my network select and enter password and works again. Only thing is I got a different modem from internet provider and they have told me that the modem is working fine but I have never had an issue like this with tv before. Tv states wifi is turned off but I can't find anywhere that I can turn wifi on in the tv, does anyone know ?? Tried calling LG didn't get much help at all, I am 71 years old and just want my tv working the way it should so hope someone can help. Thanks
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