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Help! "Factory Mode: Press INSTOP to go to User mode" is floating across my screen
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By Maggie
The replacement remote for our lg tv (65uq7070zue) stopped working yesterday while i have kids home on winter break. I ordered a voice magic but even though i checked the specs several times and made sure the model number was specifically mentioned it won't pair and lg says it's the wrong remote. I stupidly reset the tv during this not thinking that it would totally unpair the tv from my phone remote app and it's now stuck on press the wheel/ok screen. I've ordered a lg brand remote but it'll be a couple days and it was supposed to be our movie day. Is there any way to switch the hdmi with it stuck on this screen so we can use the fire stick or playstation? Two universal remotes, one specific to lg tvs, have failed to accomplish anything as well.
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By Pranay Mokida
I’d love to see a new feature in the next software update where the sound mode automatically adjusts based on the app being used. For example, when opening music apps like Apple Music or Spotify, the sound mode could switch to Music Mode, and for streaming apps like Netflix or Prime Video, it could switch to Cinema Mode.This addition would make the user experience so much smoother and more convenient!
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By Cody94549
We are able to EDIT some of the functions that are in the initial SETTINGS screen. However other functions that are layers deep into the settings are unable to be dragged/dropped into that EDIT function. Like ASPECT RATIO. To get to that feature requires a long list of clicking things. It is a function that we use a LOT in order to prevent screen burn-in on these OLED screens. (to be able to watch a channel for extended period of time that happens to have that stupid LOGO or "crawl" along the bottom. Like CNN or MSNBC).
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By News Reporter
LG Radio+ Brings LG Smart TV Users Free Listening to a Wide Range of
Popular Podcasts and Live Stations, Also Accessible From LG’s Audio Devices
SEOUL, Dec. 20, 2024 — LG Electronics (LG) has launched LG Radio+, the company’s ad-supported audio streaming service, now available on LG smart TVs running webOS 6.0 and above. This new service allows users to effortlessly access a diverse selection of podcasts and radio programs. For a streamlined user experience, LG Radio+ will work with the LG ThinQ app,1 providing users with a convenient way to access and enjoy their favorite audio content no matter where they are in the room.
To offer a curated list of audio streaming content, LG has partnered with global radio and audio provider Radioline, giving users an all-in-one audio platform allowing effortless access to news, sports, music and more. Available in the U.S. and Korea, LG smart TV users can explore a range of live stations and podcasts, with options such as NPR, CNN Radio, Fox Radio or The Joe Rogan Experience in the U.S., or popular local stations and podcasts in Korea.
The LG Radio+ app can be accessed from the Content Store or Apps or by using the voice search function of the LG Magic Remote, providing a fast and convenient way to discover new listening content.
For quick and easy exploration, LG Radio+ has an intuitive interface with a comprehensive channel list, presenting popular audio channels on the On Air page, alongside a personalized selection of favorite channels. Users can navigate the On Air and Podcast pages to access their desired audio streaming content, while the Featured page provides a dynamic view of trending music, updated in real-time to highlight the most popular or season hits. This enables users to search, discover and enjoy their preferred audio content with ease out of a large library of over 14,500 channels in the U.S. and over 440 available in Korea.
As part of LG’s commitment to enhancing user convenience and connectivity across the company’s life-enriching products, listeners will be able to access LG Radio+ through the LG ThinQ app,2 enabling enjoyable audio streaming on LG audio devices with minimal effort. What’s more, LG Radio+ will also be available to access through the My button on xboom speakers in 2025.
LG continues to elevate the user experience with a broad range of content and an intuitive user interface, making it effortless to explore and enjoy audio entertainment. To learn more about how LG is enhancing the audio experience, visit
link hidden, please login to view. # # #
1 Available at a later date in 2025.
2 Accessible via xboom category
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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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Question
Peter Payne
I have a LG CX 55 2023 TV and like it. I use it for work, and the dimming-after-1-minite feature is super frustrating. So I used the instructions here (
But when the TV turns on a few hours, I've got an ugly window saying "Factory Mode: Press INSTOP to go to User Mode. Press Green Key 7 times to go to User Mode (user remote control.)
I hate this menu, and I hate having the ability to turn off zoom on a TV I'm using for work or youtube. Can anyone help me solve this issue and get rid of the monitor? I have another LG TV purchase on hold while I determine if there's a way to do this to my satisfaction or not. If they really have messed up LG TVs by making no way to turn off the dimming, I will also find a way to return my current TV to Costco despite having used it for six months.
When I tried this before, I learned that the INSTOP button will do a complete factory reset. This is NOT what I want, unless I really have no way to turn off the dimming. In which case I will cancel my other LG monitor purchase and make other plans.
1 answer to this question
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