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Help! "Factory Mode: Press INSTOP to go to User mode" is floating across my screen


Peter Payne

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I have a LG CX 55 2023 TV and like it. I use it for work, and the dimming-after-1-minite feature is super frustrating. So I used the instructions here (

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) to turn off TPC, GSR and scrolling. It worked well and I was happy.

But when the TV turns on a few hours, I've got an ugly window saying "Factory Mode: Press INSTOP to go to User Mode. Press Green Key 7 times to go to User Mode (user remote control.)

I hate this menu, and I hate having the ability to turn off zoom on a TV I'm using for work or youtube. Can anyone help me solve this issue and get rid of the monitor? I have another LG TV purchase on hold while I determine if there's a way to do this to my satisfaction or not. If they really have messed up LG TVs by making no way to turn off the dimming, I will also find a way to return my current TV to Costco despite having used it for six months. 

When I tried this before, I learned that the INSTOP button will do a complete factory reset. This is NOT what I want, unless I really have no way to turn off the dimming. In which case I will cancel my other LG monitor purchase and make other plans.

Screenshot 2024-08-24 at 18.38.07.png

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I have a "fix" for this if anyone else is in the same situation. Basically, when the TV turns on you will have the Factory Mode floating warning. You remove it by hitting Settings on the standard TV remote, and waiting 30 seconds for them to come up. Hit Input to go back to your device of choice and you're ready to go. 

Until LG allows us to manipulate the settings of the TVs we buy and own without playing dirty tricks like this, everyone should AVOID buying LG TVs. The C1 and C2 series do not have this issue but the C3 frustratingly tries to block users from turning off auto dimming. 

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