WebOS vs Old SmartTV's Menu

[williamsats]

Hi guys, 

So, as far as i can see, the problem still remains and as others mentioned, it's not only one problem (the one with the subtitles).

 

So to conclude everything here, so far the problems are: 

1) Subtitles doesn't play as they have to. 

2) The menu is too slow

3) To open the menu you have to push a button such as "smart" or "guide", "info" etc, wait for few seconds until you see the message "System Manager Initializing" (or something like that) and then you can finaly enter the menu. 

4) The above includes the problem with the "guide", that you cannot enter straight after you turn on the TV and you have to do what i wrote before. 

5) For a strange reason, when i (finaly) enter the LG store and try to download an app, it always asks me for my e-mail and password. That means that it doesn't keep my details in memory and i have to do it every time i'm trying to download an app. 

6)A very big problem that i found yesterday is that, through the TV's browser i cannot see any flash video. It says that Flash is not supported. WHAT???

 

Guys, if you have anything else to put, do it because i'm looking to send the link of this thread to LG. 

[williamsats]

Also, 

8) I had apps on my mobile phone where i could use'em with my old 32lm620A, such as remote control, live camera from my android phone to the TV, TV photo grabber and few more. None of these apps work in WebOS. 

[Mile]

9) There is no option to chose desired audio language out of multiple languages video streamed from HDD (which is quite easy on my Panasonic 42led)

[steve86]

I've just installed sw update 03.23.24.

Didn't notice any difference yet, there is still an issue with subtitles as with .17:

- doesn't recognize external srt

- doesn't recognize embedded pgs or vobsub

- issue with encoding utf/ansi srt

 

@vkomitov, I already tried that but for me it's still the same.

I use only english subtitles - latin 1252 code and i notice only 2 characters shown incorrectly ' and ".

 

I join the group of disappointed customers, as well.

[vkomitov]

10) Does not support 3D subtitles (*.IDX; *.SUP; *.ASS).

[archs]

..

I use only english subtitles - latin 1252 code and i notice only 2 characters shown incorrectly ' and ".

..

 

<i> and </i> also drive me crazy

And for some MKVs i cannot turn off subs when I have changed the audio track to my desired language - Latvian. Then I have Latvian audio track and english subs. Or is that problem with mkv container?

[williamsats]

Hello guys, 

 

I have a first official answer from LG Hellas about the bugs. 

 

"We would like to inform you that the reported as weak spots of the system webOS have taken into account of the competent departments (software development) of our company. In any case, we would like to note that the webOS platform is at the heart of the operation of the new TVs of LG Electronics and is constantly evolving, so that every consumer has gradually (and through future upgrades) a better experience handling these devices"

 

I don't know what they had in their mind when they were writing this e-mail to me, but it didn't solve any of the problems.....

[Mile]

<i> and </i> also drive me crazy

And for some MKVs i cannot turn off subs when I have changed the audio track to my desired language - Latvian. Then I have Latvian audio track and english subs. Or is that problem with mkv container?

How do you change audio language i could not find that option!

[seth perry]

hello from pireaus guuyyyys. Yesterday I also bought the 42LB650V and I am here to join the disappointment group.....  I own a previous 47'' (about 3 years old) model which made me very happy every single day and I still love it!

 

ALSO, a major issue with USB playback function is that the fastforward option reallyyyy suuuuucks BIG TIME. And the skip chapter option simply doens't exist when viewing a movie from usb/external hdd

 

I dont have the time nor the mood  to dive deep in the specifics of the tv so there only two options for me:

 

either take it back to the stoe and replace it with a previous model

 

or..... plug my external hard disk to playstation and see everything from there until thy decide to make WebOs workable......

[Mile]

I don't understand why going with webOS for TV which is still in development, when there is Android TV that is prity mature! I would gladly install Android TV now if there is possibility! 

[Alex]

I don't understand why going with webOS for TV which is still in development, when there is Android TV that is prity mature! I would gladly install Android TV now if there is possibility!

Didn't Android TV just get announced? Google TV has been around but never really took off.

I think that with any first release there are going to be some issues, but with 1 million+ TVs sold, I'm sure there will be improvements. Based on the info we have, LG is already working on the next version of webOS for 2015.

Sent from my iPhone using Tapatalk 2

[Mile]

You are right LG has announced next version of webos tv for 2015 and they call it second generation of webOS TVs, i am only afraid that we will be left hanging with the first generation of webOS TVs without any support! 

I have should know better, not to by stater product of any kind only when it has some medium maturity of production!

[Alex]

You are right LG has announced next version of webos tv for 2015 and they call it second generation of webOS TVs, i am only afraid that we will be left hanging with the first generation of webOS TVs without any support!

I have should know better, not to by stater product of any kind only when it has some medium maturity of production!

Hopefully first generation webOS TVs will get updated to second generation. I would think they should.

Sent from my iPhone using Tapatalk 2

[chrisn0123]

Hi there,

 

I just upgraded from an LG Smart TV 65LM620T to an LG WebOS TV 65UB980V and cannot seem to get 2D to 3D

to work within Netflix app. Could do this on my old one!!! Just says 3D not available.

 

Is there some secret menu I can enable this within WebOS apps? the 2D to 3D feature is amazing and watching movies

without that is too flat and horrible.

 

Works absolutely fine via HDMI inputs and DVB-T/DVB-S etc... just not via WebOS apps.

 

Updated to latest firmware and still no option.

 

Any ideas will be much appreciated.

 

Chris

 

[MrNorth]

Hopefully first generation webOS TVs will get updated to second generation. I would think they should.

Sent from my iPhone using Tapatalk 2

 

Have we heard ANYTHING at all from LG on this matter? I am also thinking about buying myself a 2014 webOS TV, and it would S-CK big time if they released a new model in 2015 wit a new webOS version, leaving their old customers abandoned. These things doesn't exactly come cheap, and since the software feels somewhat "unfinished", I would expect it to evolve during the following years. I would happily pay for webOS 2.0, just as long as I can update...

 

Samsung did a great thing with their "evolution kit"... 

[Padda]

I've also got problem with subtitles not showing <i> italic </i> subtitles and it's extremely annoying. I mean, thats a very basic feature and it's really bad of them to not implement it in some way. I have mailed them three times and I've only once gotten a response that "they will contact our specialist and get back to me", but nothing yet. I also called them and some guy talked about this being something that they have chosen to do. Honestly I didn't really understand his explanation of this and just told me to "erase all the italics in a subtitle file by editing the document" but that's not what you should need to do in my opinion, and it's a pain in the ass when you've got a big video library.

 

I'm really disappointed, I even bought a Raspberry Pi in order to watch movies without any troubles because this italic problem is driving me nuts. I wish they just would fix this, it's probably the easiest thing in the world. I believe that italics works on some older LG TV that I've tried, it's just stupid not having it working now.

[williamsats]

Older LG models such as LM and LA series was playing ALL subs without problems even if they had color changes, italic, bold, underline etc. 

 

For the moment there is no update to fix this problem. 

This situation has started to annoying me too too much, 

I'm thinking to make use of the warranty rights if they don't fix it soon. 

[MrNorth]

Older LG models such as LM and LA series was playing ALL subs without problems even if they had color changes, italic, bold, underline etc. 

 

For the moment there is no update to fix this problem. 

This situation has started to annoying me too too much, 

I'm thinking to make use of the warranty rights if they don't fix it soon. 

 

Probably they are working on this, since it surely must be considered a "basic" feature. The only way to be sure I guess is that as many people as possible report it as an error. 

 

This is a 1st gen OS for the TV, and surely there are lots of things that have scrapped for the first release that I am sure is planned for wither smaller updates, or the next bigger update. That is usually the way it works with consumer electronics these days, they release something decent and then spend 1-3 years fixing all the issues and adding new features. Software becomes obsolete MUCH faster than the actual hardware these days, and that is something most manufacturers have realized. Just look at Samsung and their "evolution kits"...

 

/H

[mixi]

Yes, but they should know that we are not developers. It is OK if I register like developer, and upgrade my hardware to beta releases, than I can not complain on bugs, but if I bougt TV, stupid TV with million options less than any other hw ( computer, tablet, phone etc ), and they put beta sw on it, and can not make basic options to work, that is insolence.

 

I just can not imagine one working day of Web OS for LG TV developer, how it looks like. What are they doing if they can not fix stupid bugs like this.

 

BR.

[williamsats]

Another problem came up last night. 

I connect my blu-ray Samsung BD-E5500 and the SimpLink couldn't work. 

I try everything that was available in both TV and Blu-Ray but nothing happend. 

I will say it once again that in my old LG 32LM620A the activation of SimpLink was just few clicks on the RC.

What is going on with this WebOS????????????? 

[majorusa]

Connect your Samsung BD player through device connector to the respective HDMI port. For this go to the Device Connector tile and select your hDMI port where the Samsung is. You will be taken into a setup sequence. After this you will be able to use you remote to control the Samsung.

Also be aware that you have an extensive help - electronic user manual on your tv. The WebOS works different to the Netcast. It is a PC like software.

[archs]

Offtopic! newest glitch - ads in Youtube! Damn I hate them! Especially political ones! How do they bypass and others don't?

[macia10]

no new updates?

[williamsats]

Nothing special for the moment. 

The problem with the subtitles still remains, also no fix update for browser's flash plugin. 

My TV's Firmware version is at 04.32.20 and WebOS Version 1.3.1-3220(afro-arches). 

The fact that they haven't fix any of these very important issues is very annoying. 

Whenever i call them, they say that "if you believe that there is a problem with your TV, take it to the service store, otherwise wait for updates". 

....At the end..... Bullshit.....

[MrNorth]

This product/community would really benefit from some kind of product roadmap outlining the future of webOS in the hands of LG.

[williamsats]

Mr.North and anyone else who believes that soon there will be a solution. 

I am afraid that incompatibility will play a key role in what's next for this platform.

I personally think that LG should come out officially and say clearly to the people that this attempt was a FAILURE and if there is a possibility of moving to another platform using the same hardware to do it so directly and free for all WebOS based TVs owners.

I do not believe that they have room for more excuses. 

Any upgrades are available so far, haven't restore any of the major issues have been reported here and all over the internet for the WebOS platform.

The most frustrating is that LG has no officially placed on the issue, although understands their problems. And of course I can't believe that LG is not aware of all these problems, do not you think???

The best would be to have an official answer here, in this forum, in this thread. 

...Please let me know if this ever happens.

[Alex]

Topic pinned!

[queenblight`]

Ok the reality is this: Netcast (the older platform) rules, WebOS sucks (At least how LG implemented it, and every other implementation of every owner of webos).

[ocma3839]

My TV LB631 Thailan area i did change country code UK area. Can i update firmware UK?

[vikassi17]

I think WebOS is great for a TV.  It's clean and very easy to use.  The problem is it leaks memory.  If this is fixed in 2.0, then I am happy.  Right now, the memory leaks are crippling the OS.