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Problem launching Netflix - 49UB850V

icecoldcube

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icecoldcube Newbie

icecoldcube

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Hi there,

 

I wonder if anybody can help I've just purchased an LG 

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 and I'm not able to launch Netflix when I do this is says "Software Update, Software update is required to use app..."

 

I click "OK" and then the "Update" button is greyed out and I can not set it.

Says version 1.2.20, updated 15.05.2014, but it will not allow me to update it. The only option I have is the cross in the top right.

 

I've tried resetting from the main menu, launching from the prem LG store.

 

All of the other Apps launch and I can play contact easily after doing the initial app update.

 

Anybody on here heard of this issue? Am I missing something?

 

 

Been trying to hours!

 

 

Thanks for any help in advance!

 

 

Dave 

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icecoldcube Newbie

icecoldcube

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Sorry - tried doing a TV update from the settings menu and says does not need an update.

 

Showing software version "03.13.25"

WebOS TV Version "1.1.0-6125"

 

 

Thanks

Dave 

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davethehedgehog Newbie

davethehedgehog

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It's been discussed here. Apparently LG have admitted there's an issue and have supposedly implicated Netflix issues? Anyway, it's supposed to be resolved by the end of the month.

 

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mid drift Newbie

mid drift

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Strange it working for some and not others. I don't think u can uninstall netflix and redo either it like you can other apps from the store. Hope you get it sorted

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